Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and frequent order mistakes, particularly with drive-thru and curbside orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, including complaints about stale items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and trash in the dining area.
Staff Attitude
Mixed feedback on staff behavior; while some praised friendly service, others reported rude and unprofessional interactions.
KK
Kendall
Jan 5, 2026
1.0
Placed a mobile order at 11:40 PM for a small McFlurry. Drove 20 mins to get there. I got to the drive-through and spoke to the person until they just abruptly stopped talking to me and transferred
to the other ordering speaker. I wasn’t sure if they got my order code, so I pulled around. When I got to the window, I was told they don’t sell ice cream overnight. It was before midnight. They should cancel orders they see appear of things they don’t offer “overnight.” Fella certainly wasn’t the nicest either. Maybe they should staff more than 1 or 2 people, especially before MN.
CC
CaptGreyBeard
Dec 25, 2025
5.0
Christmas Eve so it was really busy. Clean well kept, courteous professional.
JG
JamesNLizzie Gilliam
Dec 17, 2025
1.0
I work thirds, 11pm-7am, sometimes McDonald’s sounds like a nice spot to grab something quick… everything else is closed. I’d say the last (at least) 5 times I’ve done during my lunch break (3am)… the systems are down… how convenient? Every time… 3am, systems are down? Sounds suspicious.
EM
Evie Madison
Dec 16, 2025
1.0
Went and orders a McFlurry, plain burger and fries. Parked me and at least 6 other cars. I asked why and the lady with dreads argued they didn’t park everyone yet I’ve seen her outside delivering foood since I parked. Once calling her out that everyone has been parked she flicked me off. Called to make a complaint where they answered and wouldn’t speak just let their background noise play so I told them I will just keep calling and they put their phone to busy. Super unprofessional and the fries and burger were cold so being parked was unnecessary If I’m not getting fresh hot food.
Disgusting business
KB
Kiley Bosin
Dec 13, 2025
1.0
The worst McDonald’s I’ve ever been to. If you do curbside, you’ll be waiting there for a minimum of 30 mins. I’ve went at different times and always forgotten about at curbside. One of the managers is very kind, but there’s another lady at the drive thru window who is so snappy and rude which is why I opted for curbside in the first place. They always forget food. Literally every time. We’ve started checking the bag and have to go in every single time for missing items. One time I didn’t check, came home with breakfast for my kids and they were hungry so started eating it. I noticed my entire meal was missing and when I called they tried to tell me I had to bring back the entire order. When I explained my kids already started eating she was like “idk what to tell you. You want your food, bring the rest back.”
Same lady had the same attitude when I waited 40 mins in curbside I went through the drive through and she told me “you better go back to curbside or you’re not getting your food.” There’s no reason to wait this long for FAST food. I used to work in fast food so I get things get busy but this is every time I go here, it’s disappointing