Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
Many reviews highlighted problems with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions, with dirty tables and trash in the dining area.
Inconsistent Experience
While some customers praised friendly service and quick food, many others experienced significant issues, indicating a lack of consistency.
Operational Problems
Frequent mentions of system outages and incorrect hours of operation led to customer frustration.
CS
Carlos Steward
2 days ago
1.0
refused to honor order on their app because they were too lazy to make it. DONT go here go to the one on Tunnel Rd if you really want their food!
CA
Cole Allen
Nov 12, 2025
1.0
Don’t order curbside. This location has the longest wait times in curbside and inside/drive-thru is cleaned out before mobile order comes out usually 20-30 minutes after parking. I wouldn’t come here unless you have a 3 hour lunch and can afford to wait forever for a burger.
AS
Ansley Cato Schutters
Nov 1, 2025
1.0
Order was completely wrong the 1st time, sent back. Brought back still incorrect, but just left.
KD
Karina Dickens
Nov 1, 2025
1.0
This is by far the worst mcdonalds in asheville. Fries are constantly cold, ordered a mccrispy and the chicken was OVERLY fried.
TS
Taylor Sanderson
Oct 30, 2025
1.0
This McDonald's is the most disgusting restaurant I've ever set foot in. There was trash EVERYWHERE, floors, tables, counters, overflowing trash. Every single table was filthy. It looked as if the lobby had never been cleaned.