Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,336 reviews
5 stars
450
4 stars
264
3 stars
265
2 stars
118
1 star
239
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or incompetent service.
Food Quality
Many reviews highlighted issues with food freshness and quality, including complaints about cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, with some expressing concern over health standards.
Order Accuracy
Numerous reviews mentioned problems with incorrect orders, leading to frustration among customers.
Speed of Service
While some customers experienced quick service, others reported long wait times and slow service, particularly during busy hours.
- CKChris King1 day ago1.0This McDonalds has the most incompetent employees I've ever experienced. Got an iced coffee that was suppossed to be very light flavoring, and what I got was basically cream and sugar with a splash of actual coffee. The hashbrown I got was also cold. Staff seemed very rude and bothered that I dared to go through their drive through and make them have to do their jobs.
- CHClarke Hoelscher3 days ago5.0Good McD. But no indoor play area. Looks like they took it out. Maybe renovations?
- AHAmy HallNov 9, 20253.0honestly I swear everytime I go to this mcdonalds they put so much ketchup and mustard even when you put light. like how hard is it to put light sauce?! it made it not even enjoyable.
- AAAlekseiNov 8, 20251.0You can stand at the checkout for 5 minutes and call the employees, but no one will come to you.
- HNHeather NaveNov 1, 20254.0I go to this McDonald's often and it is always very clean and the staff is very kind and helpful.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 51 Tunnel Rd, Asheville?
The McDonald's at 51 Tunnel Rd in Asheville is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
Drive-through service is available every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's on Tunnel Rd?
Delivery is available daily from 6:00 AM to 9:00 PM.
What ordering and payment options does McDonald's at 51 Tunnel Rd offer?
You can order via the McDonald's app or online delivery at https://mcdonalds.order.online/business/-5579. Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's location has a drive-thru service.
Is there WiFi available at the McDonald's on Tunnel Rd?
Yes, WiFi service is available at this McDonald's location.
Are there any nearby fast food restaurants besides McDonald's?
Nearby fast food options include Taco Bell, Burger King, Panda Express, and Subway, which are all within close proximity for more dining choices.
What are some nearby hotels where I could stay if visiting McDonald's on Tunnel Rd?
Nearby hotels include Candlewood Suites Asheville Downtown, The Beaucatcher, and Holiday Inn Express & Suites Asheville Downtown, ideal for visitors looking to stay close by.
Where can I find parking near the McDonald's on Tunnel Rd?
SP+ Parking is a nearby parking facility that customers can use when visiting McDonald's on Tunnel Rd.
How can customers benefit from the MyMcDonald's Rewards program?
Customers can earn points for free food through the MyMcDonald's Rewards program, accessible online at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.