McDonald's

3.7
2743 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
35 Hendersonville Rd, Asheville, NC
28803, United States

Hours

Reviews

3.7
2,743 reviews
5 stars
1,190
4 stars
590
3 stars
410
2 stars
193
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising staff friendliness while others reported rude or inattentive service.

Atmosphere

The restaurant's unique decor and ambiance, including a piano, received positive remarks, but many felt the recent remodel detracted from its charm.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others reported issues like cold fries and incorrect orders.

Cleanliness

Cleanliness was a recurring concern, with several reviews noting dirty tables and floors despite some praising the overall sanitation.
  • NT
    Natan Tekmenzhy
    Jan 3, 2026
    5.0
    The staff does its job like in a 5 star restaurant, the food is actually cooked good not like other McDonad’s that comes out like it was made at war zone, and the atmosphere is good with a piano playing. I recommend going here
  • JD
    Jessica D
    Jan 3, 2026
    5.0
    Very unique for a McDonald’s - they will serve you directly at your table and check in with you to see how you’re doing. Sanitation rating is a 99.5. Super nice staff and they even have piano playing in the background. Glad we chose to stop by here
  • TS
    Tee Slade
    Dec 24, 2025
    1.0
    First my husband food was wrong, he stated no onions, and it was labeled with no onions but had onions. He went in to get it fixed and everyone in there was disrespectful, how you mad because you messed someone's order up? The inside was very nasty, wasn't cleaned at all. Where is Tammy?! This would never happen if she was there!
  • PS
    Paul Shaver
    Dec 16, 2025
    2.0
    This McDonald’s, rebuilt after the devastating floods caused by Helene, is the distilled embodiment of all that is alienating about the modern world, and represents the deep cynicism inherent to neoliberal capitalism. The outside, beautiful by McDonald’s standards—looks like an English Tudor style home. This refreshingly quaint exterior masks an internal darkness. Once you enter, say goodbye to cozy. Say hello to postmodern minimalism—cold, grey, and beige. A player piano in the corner promises an elegant whimsy, but the tunes emanating from the instrument serve only to fuel a dissonance between expectation vs realty that opens up a psychic wound, resting just beneath your consciousness. You might not even be aware of it, but what you are experiencing is evolutionary trauma; all of God’s creation turning its back on you as you arrive at the intersection of man’s artifice and man’s evil, laundered through a base appropriation of man’s deep desire to create + their ingenuity. All of this in the service of selling slop. You order at a kiosk, again finding yourself isolated—divorced from any semblance of human fellowship. You eat the Big Mac. An object of such lore that surely it will repair your fraying soul. Wrong. It deepens the wound. It tastes like a dream about a child’s drawing of a burger. Again, dissonance. You see the burger there. You’re eating the burger. But you feel nothing. Empty calories for an empty life drained of all meaning by a clown—a clown that laughs at you as you immiserate your soul. In a room like this, death waits around the corner. You wait while the piano muzak plays—surely the nurses will arrive soon to take you away. But they never come. They never come. Overall, not bad. Very clean, quick service, and I enjoyed shaking up my Grinch fries.
  • RW
    Randy Warren
    Dec 16, 2025
    3.0
    While I certainly appreciate that this particular location has re-opened after the devastation of Helene, the interior has lost all of the charm of the previous restaurant. I don't often go to McDonalds, but if my son asked to go to one, we'd usually choose this location because of the ambiance. This one now looks like any other McDonalds, even with the piano crammed into one corner. I enjoyed going to the re-opening, but I doubt that I'll make any effort to return. I'm hugely disappointed that they didn't try to capture what made the old one special.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Asheville, NC?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-through hours for this McDonald's?

The drive-through is open every day from 5:00 AM to midnight (12:00 AM).