Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on service quality, with some praising staff friendliness while others reported rude or inattentive service.
Atmosphere
The restaurant's unique decor and ambiance, including a piano, received positive remarks, but many felt the recent remodel detracted from its charm.
Food Quality
Food quality varied significantly, with some customers enjoying their meals while others reported issues like cold fries and incorrect orders.
Cleanliness
Cleanliness was a recurring concern, with several reviews noting dirty tables and floors despite some praising the overall sanitation.
NT
Natan Tekmenzhy
Jan 3, 2026
5.0
The staff does its job like in a 5 star restaurant, the food is actually cooked good not like other McDonad’s that comes out like it was made at war zone, and the atmosphere is good with a piano playing. I recommend going here
JD
Jessica D
Jan 3, 2026
5.0
Very unique for a McDonald’s - they will serve you directly at your table and check in with you to see how you’re doing. Sanitation rating is a 99.5. Super nice staff and they even have piano playing in the background. Glad we chose to stop by here
TS
Tee Slade
Dec 24, 2025
1.0
First my husband food was wrong, he stated no onions, and it was labeled with no onions but had onions. He went in to get it fixed and everyone in there was disrespectful, how you mad because you messed someone's order up? The inside was very nasty, wasn't cleaned at all. Where is Tammy?! This would never happen if she was there!
PS
Paul Shaver
Dec 16, 2025
2.0
This McDonald’s, rebuilt after the devastating floods caused by Helene, is the distilled embodiment of all that is alienating about the modern world, and represents the deep cynicism inherent to neoliberal capitalism.
The outside, beautiful by McDonald’s standards—looks like an English Tudor style home. This refreshingly quaint exterior masks an internal darkness. Once you enter, say goodbye to cozy. Say hello to postmodern minimalism—cold, grey, and beige. A player piano in the corner promises an elegant whimsy, but the tunes emanating from the instrument serve only to fuel a dissonance between expectation vs realty that opens up a psychic wound, resting just beneath your consciousness. You might not even be aware of it, but what you are experiencing is evolutionary trauma; all of God’s creation turning its back on you as you arrive at the intersection of man’s artifice and man’s evil, laundered through a base appropriation of man’s deep desire to create + their ingenuity. All of this in the service of selling slop.
You order at a kiosk, again finding yourself isolated—divorced from any semblance of human fellowship. You eat the Big Mac. An object of such lore that surely it will repair your fraying soul. Wrong. It deepens the wound. It tastes like a dream about a child’s drawing of a burger. Again, dissonance. You see the burger there. You’re eating the burger. But you feel nothing. Empty calories for an empty life drained of all meaning by a clown—a clown that laughs at you as you immiserate your soul. In a room like this, death waits around the corner. You wait while the piano muzak plays—surely the nurses will arrive soon to take you away. But they never come. They never come.
Overall, not bad. Very clean, quick service, and I enjoyed shaking up my Grinch fries.
RW
Randy Warren
Dec 16, 2025
3.0
While I certainly appreciate that this particular location has re-opened after the devastation of Helene, the interior has lost all of the charm of the previous restaurant. I don't often go to McDonalds, but if my son asked to go to one, we'd usually choose this location because of the ambiance. This one now looks like any other McDonalds, even with the piano crammed into one corner. I enjoyed going to the re-opening, but I doubt that I'll make any effort to return. I'm hugely disappointed that they didn't try to capture what made the old one special.
What are the regular operating hours for this McDonald's location in Asheville, NC?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's?
The drive-through is open every day from 5:00 AM to midnight (12:00 AM).
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 10:30 PM via their online ordering platform.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app I can use to order from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's offer drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
What nearby restaurants could I visit after dining at McDonald's on Hendersonville Rd?
Nearby dining options include Rezaz Pan Mediterranean, Red Stag Grill, Andaaz Indian Restaurant, Moe's Southwest Grill, Village Social, The Wine & Oyster, and Jimmy John's.
Are there any nearby cafes or coffee shops close to McDonald's on Hendersonville Rd?
Yes, nearby coffee spots include Starbucks located close to this McDonald's.
What nearby attractions or points of interest can I explore around this McDonald's location?
You can visit the Biltmore Hardware Building, Grand Bohemian Gallery Asheville, Surface Gallery, New Morning Gallery, and take advantage of nearby accommodations like the Grand Bohemian Hotel and Autograph Collection.