McDonald's

3.5
1057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1721 Hendersonville Rd, Asheville, NC
28803, United States

Hours

Reviews

3.5
1,057 reviews
5 stars
375
4 stars
232
3 stars
206
2 stars
87
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some reporting friendly service while others describe rudeness and inattentiveness.

Order Accuracy

Many customers noted issues with incorrect orders and items being forgotten, leading to frustration.

Food Freshness

While some reviews praised the freshness of the food, others reported receiving cold or poorly prepared items.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting it was clean while others described it as dirty.

Speed of Service

The speed of service varied, with some customers appreciating quick service while others experienced long wait times.
  • BS
    buffy shortt
    Jan 3, 2026
    5.0
    Clean and quiet, had cool little game system for the kiddos and rhe food was surprisingly good.
  • FF
    Fishi
    Nov 29, 2025
    1.0
    I come here quite often because it’s close to where I live and it’s convenient. Almost everytime I come here there’s a kid working. He always has his AirPods in and often gets my order wrong. He constantly asks to repeat my order because apparently he can’t remember three things( probably because of the AirPods) it’s not even that I’m talking fast. I give him time between the things I’m ordering. He’s just not paying attention and clearly does not care about his job or the customers. Overall just tired of how some of the staff treats their customers.
  • CK
    Carol & Sanford Killian
    Nov 21, 2025
    3.0
    It's McDonald's
  • MR
    Makoa Riveira
    Oct 28, 2025
    2.0
    I got a basket of fries and asked for some sauces why did I only get one😑
  • AA
    Anonymous
    Oct 22, 2025
    1.0
    Usually I will pick up breakfast before going into work but today I decided to get lunch on one of my days off. I was reading some reviews and I was shocked to see that the staff was rude. The staff that works weekend shift in the morning are very nice but when I went in today they weren't patient nor polite. When I got to the second window I was told to pull up I didn't know how much so I just pulled up till the end of the building I didn't know that I was supposed to go around to the building I did not see that sign. So for the lady to just say pull up and that was it and then the lady giving me my food after questioning myself if I needed to pull her an up or not because she did not signal to me and she was rude and unpatient as hell. She was an older lady wearing a mask.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1721 Hendersonville Rd, Asheville?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through at this McDonald's location available?

The drive-through is available every day from 5:00 AM to 11:00 PM.