McDonald's

3.5
1054 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1721 Hendersonville Rd, Asheville, NC
28803, United States

Hours

Reviews

3.5
1,054 reviews
5 stars
371
4 stars
233
3 stars
206
2 stars
87
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly service while others describe rudeness and impatience.

Food Freshness

Food quality is inconsistent, with some customers receiving fresh and hot meals, while others report cold or poorly prepared food.

Speed of Service

Many customers appreciate the quick service, especially in the drive-thru, although some report long wait times.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

The cleanliness of the location varies, with some customers noting it as clean and pleasant, while others describe it as dirty.
  • CK
    Carol & Sanford Killian
    3 days ago
    3.0
    It's McDonald's
  • MR
    Makoa Riveira
    Oct 28, 2025
    2.0
    I got a basket of fries and asked for some sauces why did I only get one😑
  • SO
    Stephen Obar
    Oct 25, 2025
    4.0
    Its McDonald's what's there really to say.
  • AA
    Anonymous
    Oct 22, 2025
    1.0
    Usually I will pick up breakfast before going into work but today I decided to get lunch on one of my days off. I was reading some reviews and I was shocked to see that the staff was rude. The staff that works weekend shift in the morning are very nice but when I went in today they weren't patient nor polite. When I got to the second window I was told to pull up I didn't know how much so I just pulled up till the end of the building I didn't know that I was supposed to go around to the building I did not see that sign. So for the lady to just say pull up and that was it and then the lady giving me my food after questioning myself if I needed to pull her an up or not because she did not signal to me and she was rude and unpatient as hell. She was an older lady wearing a mask.
  • AR
    Austin Reid
    Oct 12, 2025
    5.0
    Great speed for service

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1721 Hendersonville Rd, Asheville?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-through at this McDonald's location available?

The drive-through is available every day from 5:00 AM to 11:00 PM.