Krispy Kreme

4.1
1328 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Asheville.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
960 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

4.1
1,328 reviews
5 stars
851
4 stars
173
3 stars
90
2 stars
68
1 star
146

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently reported issues with stale or cold donuts, and many noted that the selection was often limited or out of stock.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times even when the store was not busy.

Customer Service

While some customers praised the friendliness of the staff, many others experienced rude or indifferent service, leading to dissatisfaction.

Cleanliness and Maintenance

Several reviews mentioned that the store appeared run-down and in need of maintenance, affecting the overall customer experience.

Consistency

Customers expressed frustration over the inconsistency in product availability and quality, particularly regarding advertised specials and seasonal items.
  • RH
    renee harrin
    Jan 5, 2026
    1.0
    This place NEVER has donuts, You can try to place an order at 5pm and they will only be original glazed. THEY NEED TO GET NEW PPL IN THERE!!!!!
  • DD
    Daniel Dutton
    Dec 24, 2025
    1.0
    Six cars in the drive-through line and they walk outside and say oh we’re not gonna do drive-through today
  • TT
    Tony
    Dec 24, 2025
    1.0
    Very disappointed. Tried to get the peanut donuts twice now, the first time sold out so the second time I thought would get there early but they only had 3 types of donuts out. The associate told me they could make them but it would be a little while before they would be done. She did not look very happy when she went to make them. I do not understand how you can not be ready to sell the product when you open if it is not ready. Losing me interest in Krispy Kreme donuts!
  • GB
    glass blower
    Dec 18, 2025
    5.0
    The two young lady's where great I love the WHole experience
  • TT
    Ty
    Dec 6, 2025
    1.0
    Stay away and save your money. Worst doughnut establishment I have ever been too. Customer service is always horrible and choices are always limited. Like one or two. Display cabinets are always empty and when you manage to find something you'll eat, it taste as it has been sitting there a week. It would be different if they were ever busy, but it always the same. Pathetic.

Frequently Asked Questions About Krispy Kreme

What are the regular operating hours for dine-in at Krispy Kreme Asheville?

Krispy Kreme Asheville is open for dine-in from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

When is the drive-through service available at Krispy Kreme Asheville?

The drive-through is open daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.