Dunkin'

4.0
216 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Asheville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
192 Charlotte Highway, Asheville, NC
28803, United States

Hours

Reviews

4.0
216 reviews
5 stars
124
4 stars
37
3 stars
14
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including incorrect orders, rude staff, and long wait times.

Product Quality

Inconsistent quality of food and drinks, with complaints about stale donuts, cold coffee, and poorly made beverages.

Staff Friendliness

While some reviews praised the friendliness of the staff, others noted a lack of professionalism and rudeness.

Cleanliness

The store was generally reported as clean, but some customers experienced issues with cleanliness during busy times.

Order Accuracy

Frequent complaints about incorrect orders, with many customers expressing frustration over having to return for corrections.
  • HH
    Hailey Hirsch
    3 days ago
    5.0
    Ri Ri’s first pup cup! Dunkin Donuts is so great! McKenzie was really patient with my new rescue who doesn’t really trust humans yet (I can’t blame her for what she had to endure at the beginning of her life) having her first pup cup! Thank you DD for making Ri Ri’s first experience great! 🐾🐾🐞 PS-I wish you could post a video because it was precious!
  • CC
    Chris
    Nov 5, 2025
    1.0
    Terrible service. Employees clearly hate being at work! I stood at the counter forever with no acknowledgement whatsoever. Finally left. Terrible
  • LG
    Lauren Grimsley
    Nov 5, 2025
    1.0
    ZERO ZERO ZERO stars! Nobody even acknowledged me and my son. I stood there for over two minutes finally I said, hello? Nobody turned around and looked at me so I waited another minute and finally I said: hello, can someone help me, and they all just turned around like they were so surprised that I finally spoke up and they acted like they were completely helpless. I left and did not purchase anything.
  • DD
    Dallas
    Oct 24, 2025
    1.0
    this is how much they filled my large drink 🤣 and it’s happened a few times, I love Dunkin but atp gonna become a Starbucks girlie lol
  • SG
    scotty goggans
    Oct 20, 2025
    1.0
    Went got sweet tea and was horrible literally 3 sips and my stomach started to ache this isn't the first time I have gave this place multiple chances and tea is still horrible won't be back especially 320 a drink to be wasted everytime date 10/20/2025

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 192 Charlotte Highway in Asheville, NC?

Dunkin' at 192 Charlotte Highway in Asheville, NC is open Monday through Saturday from 4:00 AM to 8:00 PM and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, this Dunkin' location offers both drive-thru service and delivery.