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Dunkin'

4.1
(1389 reviews)

Business Details

(828) 670-0048
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Asheville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
305 Smokey Park Hwy, Asheville, NC
28806, United States

Hours

Reviews

4.1
1,389 reviews
5 stars
791
4 stars
260
3 stars
121
2 stars
73
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, incorrect orders, and long wait times, particularly during busy hours.

Food Quality

Many reviews mentioned stale donuts and incorrect food orders, leading to disappointment among customers.

Cleanliness

Several customers noted unsanitary conditions in the store and restrooms, affecting their overall experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.

Operational Problems

Customers expressed frustration over the lobby being closed during business hours and issues with order accuracy.
  • CM
    Carolina M
    1 day ago
    5.0
    Best coffee ive had.Lets hope it stays that way!The taste was perfect!
  • BO
    B O
    3 days ago
    1.0
    Asked for quest loaded hash browns and if you see by the picture barely that much cheese at all can’t call cause the phone will automatically hang up
  • LL
    LillyGirl100
    Feb 9, 2026
    1.0
    All I have to say is trashy… never in my life had I have witnessed the Dunkin’ employees throw away a drink that was perfectly fine I understand if a costumer returned it but they made it to throw it away cmon man. So I say hey why did you throw away that drink she says it wasn’t the right order then I’m like there are customers that might want it anyway and another, ok nice sweet tone… wellll she says Hey You aren’t buying it are you! I’m pissed by that point I say you don’t have to talk to me like that boo and she’s like go ahead make call and I’m like girl cmon girl like don’t treat customers like that. Oh and the store trash inside the kitchen full as heck man it’s like they haven’t emptied it in a while. Hope this helps :)
  • SK
    Shannon Kisselburg
    Jan 20, 2026
    1.0
    They suck, lol and I go there so much! How hard is it to read DECAF? It’s not, it’s common sense to read what people order. Yet, almost every time they pour original (pretty sad I have to watch every time) and then they don’t say nothing when I ask to remake it. (1 girl did and was kind, the rest don’t). I’m always kind and apologetic when I have to ask for it to get remade even though I shouldn’t be the one apologizing, but they rarely do. They also like to forget cold foam that you pay additionally for, and this one girl had the audacity to say “do you want it on there?” Well, I paid for it didn’t I? Come on y’all, be decent humans. It’s not hard. Otherwise the coffee and foods are good. The people there are horrible. Except a few good ones.
  • AP
    April Poore
    Jan 20, 2026
    1.0
    I have never had this bad of an experience at dunkin so bad because they were extremely disrespectful and rude they didn’t let us finish ordering at the drive thru and the girl at the window was rolling her eyes at me I’m so disappointed might not be going back

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Asheville, NC?

Dunkin' in Asheville, NC is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sundays from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery service and curbside pickup for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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