Dunkin'

4.1
1381 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Asheville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
305 Smokey Park Hwy, Asheville, NC
28806, United States

Hours

Reviews

4.1
1,381 reviews
5 stars
789
4 stars
259
3 stars
121
2 stars
72
1 star
140

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the restrooms and overall store cleanliness.

Service Quality

Service was inconsistent, with some customers praising friendly staff while others reported rude behavior and long wait times.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.

Product Quality

Feedback on food and drink quality was mixed, with some items described as stale or poorly prepared.

Management Issues

Several reviews highlighted poor management and lack of organization, contributing to negative customer experiences.
  • AU
    Amanda Usary
    Jan 4, 2026
    5.0
    Saved us from an untimely nap through the mountains on Christmas eve morning!
  • SB
    Samantha Ball
    Jan 2, 2026
    5.0
    love it
  • SB
    Suzanne BH
    Dec 5, 2025
    2.0
    The food and coffee are ok but the restroom is disgusting. They turned the women’s restroom into an employee bathroom (you can still see the sign on the door for women), and the men’s into their one restroom for customers. Which was so bad I wouldn’t use it—frustrating when you’re on the road and need a restroom break. Ugh.
  • RL
    Ricky Ledford
    Dec 3, 2025
    2.0
    Very dirty inside of the store,(bathroom, tables, floor...ect.
  • JM
    Jesse Morgan
    Nov 30, 2025
    1.0
    I placed an order for decaf coffee I saw the guy put regular coffee in the cup. And when he did give me decaf coffee, it was cold. When the lady who took my order, said they would make fresh decaf coffee. I will not come back here again because you cannot trust what they give you.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Asheville, NC?

Dunkin' in Asheville, NC is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sundays from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery service and curbside pickup for customer convenience.