Dunkin'

4.1
1372 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Asheville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
305 Smokey Park Hwy, Asheville, NC
28806, United States

Hours

Reviews

4.1
1,372 reviews
5 stars
784
4 stars
258
3 stars
121
2 stars
69
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and inconsistent drink preparation have been noted.

Product Quality

Feedback indicates issues with food quality, including stale donuts and poorly made drinks, although some customers still enjoy the coffee.

Cleanliness and Atmosphere

While some reviews mention a clean environment, others highlight issues with the lobby being closed and uncomfortable conditions.

Management Issues

Several customers expressed dissatisfaction with management's handling of complaints and overall organization at the location.
  • AC
    adalberto cortez
    3 days ago
    2.0
    Okay. i waited way too long for my iced coffee. Lol fine but i didn’t appreciate the lady at the window standing there literally eating with her fingers to mouth. Thats so disgusting. Shes literally standing in front of the window facing the drive thru line. Wheres the manager? Thats really unacceptable.
  • RM
    Ruth Mccarthy
    Nov 9, 2025
    5.0
    Very kind staff. The young lady working in the drive thru offered my dog a pup cup without me even asking. Very nice young lady.
  • SH
    Shane Hurley
    Nov 7, 2025
    1.0
    Coffee tasted like it came out of the toilet this morning, learn how to fix coffee. Why are Dunkin' Donuts so inconsistent depending on what location you're at, it makes no sense it's just, it's just coffee.
  • AS
    Arnold Smith
    Nov 3, 2025
    4.0
    Good donuts and coffee.
  • WD
    William Day
    Nov 2, 2025
    4.0
    The staff is always friendly and the coffee is great.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Asheville, NC?

Dunkin' in Asheville, NC is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sundays from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery service and curbside pickup for customer convenience.