Dunkin'

4.1
396 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Asheville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
411 Merrimon Ave, Asheville, NC
28804, United States

Hours

Reviews

4.1
396 reviews
5 stars
239
4 stars
64
3 stars
39
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Staff Friendliness

Some reviews highlighted friendly and accommodating staff, with specific employees receiving praise for their excellent service.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying their orders while others complained about stale donuts and poorly made drinks.

Cleanliness and Facilities

Several customers noted the lack of restrooms and concerns about cleanliness, impacting their overall experience.

Inconsistent Experience

Many customers expressed frustration over inconsistent service and product availability, leading to dissatisfaction with their visits.
  • OC
    Olivia Counts
    Dec 20, 2025
    5.0
    blonde boy at cash register was really cute dec 20 2025
  • TA
    Teresa Averill
    Dec 16, 2025
    1.0
    Went in for breakfast spent $22 no bathroom available for customer, didn't get all our order Went back in supervisor argued with us instead of fixing it then told us to leave tried to talk about our bill worker cussed us out. Where is corporate Standards?
  • SH
    Sam Hayes
    Dec 14, 2025
    1.0
    Terrible service gave me everything I asked them not to give me lol need to fire your staff
  • LM
    Luis Martinez
    Nov 30, 2025
    2.0
    The line was too long. Service was horrible. Just people who seem like they hate their jobs. My bagel was burnt but I was in too much of a hurry to even worry about it. Don’t come here if you actually want good food.
  • JP
    Jayaunna Pearcy
    Nov 28, 2025
    3.0
    Today is November 28, 2025, and I decided I wanted to go to Dunkin to grab two orders of plain mini bagels and my frozen caramel coffee. The lady who put in my order put in the order wrong so my food ended up getting messed up. The lady who was on the oven with black hair and was wearing glasses was too busy talking and running her mouth to her boyfriend while she had a load of orders on her screen. I didn’t think it would take over five minutes just to make four mini bagels. But not only did I sit for over five minutes waiting on four mini bagels, it ended up being the wrong kind of bagel, she gave me two everything bagels and I asked for four plain mini bagels (2 orders of plain mini bagels is 4 total). Once I told her the order was wrong, she acted like she didn’t know what to do…Fix the order! So she proceeds to fix the order, and I wasn’t aggravated or annoyed towards her because I know it wasn’t her fault, until she wanted to tell her boyfriend “ The attitude is something I just don’t deal with” I didn’t say anything to her, and I just waited on my bagels. Once I got my bagels back after she fixed them, they were burnt, hard as a brick. I wanted to say forget the bagels and just get my refund, but I had to get to work and didn’t have time to lollygag and run my mouth. What’s so crazy is I always go to this Dunkin on a Sunday with no issues, and even if they’re busy, they still make sure that they get your food out for you without you having to wait so long or worry about any mess ups! So shout out to the Sunday morning crew, but that Friday morning crew needs some work but the girl who was on drinks today did a great, she was actually doing her job. Today was my worse experience there ever. Y’all better hire people who actually want to work.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in Asheville, NC offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of premium beverages including holiday specials like the Cookie Butter Cloud Latte and Peppermint Mocha.

What are the operating hours for Dunkin' at 411 Merrimon Ave, Asheville?

Dunkin' is open daily from 6:00 AM to 6:00 PM on Tuesday and Wednesday, and from 6:00 AM to 5:00 PM on Monday, Thursday, Friday, Saturday, and Sunday.