Business Details
About
Mexican Restaurant
Chipotle Brevard Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
262 reviews
5 stars
108
4 stars
36
3 stars
16
2 stars
23
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in the kitchen and bathrooms.
Service Quality
Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others noted friendly and helpful employees.
Food Freshness
Many customers expressed disappointment with the freshness and quality of the food, citing stale ingredients and small portion sizes.
Ingredient Availability
Several reviews mentioned that key ingredients were frequently unavailable, leading to dissatisfaction among customers.
Management Issues
Feedback indicated a lack of effective management, with complaints about understaffing and poor oversight contributing to the overall negative experience.
- BBBonnieJan 1, 20265.0Delish meals. Attentive staff. Outdoor dining
- DBDave BraveheartDec 30, 20251.0You act like the fajitas (green peppers and onions) are made of gold. One of you in particular will take care to only give customers like three pieces of onion and one slice of green pepper unless we keep you in check every time. Your miserliness and questionable attitude take the enjoyment out of eating here. I know the rules. I know what is free and what isn't. Stop hoarding and overly controlling the free items and trying to ruin lunch. Check yourself.
- KAkristopher alleyDec 20, 20251.0Got there at 10:45 says they’ve been open they got the front door locked. All the employees are standing inside just staring at us. Looks like this storage is full of lazy employees that don’t wanna have people come inside so won’t come back
- BVBecki VeachDec 5, 20252.0I seldom add bad reviews for a restaurant and have thought for a long time about whether or not I should review what I saw yesterday. I used to love Chipotle When I lived in Atlanta area. This Chipotle had very bad service even though it was fast. The cashiers were rude. I got there right before the lunch rush. The chips weren't fresh. The salsa was horrible. The cashier did not even ask me if I wanted salsa to go with my chips whenever I ordered the Chips and a drink. She rolled her eyes whenever I asked for salsa, because there was a line, I suppose. For the whole 45 minutes, I was there, I did not see any of the workers smiling. That told me something. The chips were definitely not freshly made there. I will not return.
- JSJacob SwopeNov 30, 20251.0By far the worst Chipotle experience I have ever had. I couldn't get out of there quicker. 2.5 hours before close: -Over half of the menu was not available. -Employees scrolling their phone behind the mobile order bar with a line of 6+ customers. -Employee stocked the mobile order bar with an ingredient I asked for while making my bowl, and then came back and told me that they could not use mobile order ingredients for dine in. She then proceeded to tell me "if I didn't like it I could go to another Chipotle because it's not her problem". -Locked bathrooms with several people waiting in line Horrible experience
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Brevard Road serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 879 Brevard Rd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is the Chipotle Mexican Grill located in Asheville?
It is located at 879 Brevard Rd, Asheville, NC 28806, USA.
Can I order food online from the Chipotle Mexican Grill on Brevard Road?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
How can I contact Chipotle Mexican Grill at Brevard Road?
You can call them at +1 828-920-0052 or email NC.4344.BrevardRoad@chipotle.com.
Does Chipotle offer any rewards or loyalty programs?
Yes, by signing up for Chipotle Rewards, customers can earn points and receive exclusive offers and free food.
What nearby dining options are close to Chipotle Mexican Grill on Brevard Road?
Nearby dining options include Popeyes Louisiana Kitchen, Taco Bell, Long John Silver's, and Harbor Inn Seafood, which provide customers with various fast food and seafood alternatives.
Are there any entertainment or shopping venues near Chipotle Mexican Grill on Brevard Road?
Yes, Toys"R"Us is nearby for shopping, and Redbox offers rental kiosks for movies and games, making it convenient for guests to enjoy some entertainment before or after their meal.
What automotive services can customers find near Chipotle on Brevard Road?
Nearby automotive services include CarMax, Clint's Auto Repair, Caliber Collision, Precision International, and George's Stor-Mor for used cars, repairs, collision, tires, and storage.
What public amenities or services are available near Chipotle on Brevard Road?
Customers can find nearby gas stations like Shell, Citgo, and Eblen Citgo Short Stop, as well as financial services like Western Union and Coinme, providing convenience while visiting the area.