Business Details
About
Mexican Restaurant
Chipotle Brevard Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.3
254 reviews
5 stars
107
4 stars
34
3 stars
16
2 stars
21
1 star
76
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary conditions in the dining area and bathrooms.
Food Quality
Customers frequently reported issues with food quality, including small portion sizes, stale ingredients, and missing items from orders.
Service Issues
Several reviews mentioned poor customer service, including rude staff interactions, long wait times, and incorrect orders.
Ingredient Availability
Many customers expressed frustration over the unavailability of key ingredients during their visits, impacting their overall dining experience.
Management Concerns
Reviews indicated a lack of effective management, with comments on understaffing, poor oversight, and inadequate training for employees.
- APAdam Pratt1 day ago1.0This is the dirtiest restaurant I’ve ever visited. There were food scraps everywhere including the floor, tables, seating, kitchen floor, kitchen counters, grill, and even the drink cooler. The kitchen is overflowing with dirty dishes and the trash receptacle is overflowing with garbage. The staff was lifeless. A manager or corporate rep should pay attention to what’s happening here. It gets worse. I used the bathroom before we left and the toilet was dirty, the trash was overflowing, and there were no paper towels. I read the reviews ahead of time and wondered if a Chipotle could really be that bad. It really is that bad.
- MMMiguel MarroneNov 10, 20254.0Great service good food!
- MHMark HoganNov 6, 20255.0Great food, great service and great atmosphere! I eat at this location almost every weekday, and it's because I can always count on the food to be consistent and the staff to be polite and welcoming! It's reassuring that if any small mistakes occur, they're always ready and willing to make it right. You truly couldn't ask for a nicer crew or a better location.
- HPHEATHER PARISHOct 29, 20251.0For a $25 bowl that I paid for extra meat, I am disappointed that the portion is so small. I will never come to this store again. Last time I was there I got chips and there were literally 12 chips in the bag. The store is always filthy and The staff is young and perhaps needs a little more training.
- DPDavid PettitOct 12, 20254.0I always be coming to this spot hoping that next time I come in it’ll be better. It is always the same. The place is dirty. They’re always out of something. And the food is cold and stale. Definitely needs better management.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Brevard Road serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 879 Brevard Rd?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Where is the Chipotle Mexican Grill located in Asheville?
It is located at 879 Brevard Rd, Asheville, NC 28806, USA.
Can I order food online from the Chipotle Mexican Grill on Brevard Road?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
How can I contact Chipotle Mexican Grill at Brevard Road?
You can call them at +1 828-920-0052 or email NC.4344.BrevardRoad@chipotle.com.
Does Chipotle offer any rewards or loyalty programs?
Yes, by signing up for Chipotle Rewards, customers can earn points and receive exclusive offers and free food.
What nearby dining options are close to Chipotle Mexican Grill on Brevard Road?
Nearby dining options include Popeyes Louisiana Kitchen, Taco Bell, Long John Silver's, and Harbor Inn Seafood, which provide customers with various fast food and seafood alternatives.
Are there any entertainment or shopping venues near Chipotle Mexican Grill on Brevard Road?
Yes, Toys"R"Us is nearby for shopping, and Redbox offers rental kiosks for movies and games, making it convenient for guests to enjoy some entertainment before or after their meal.
What automotive services can customers find near Chipotle on Brevard Road?
Nearby automotive services include CarMax, Clint's Auto Repair, Caliber Collision, Precision International, and George's Stor-Mor for used cars, repairs, collision, tires, and storage.
What public amenities or services are available near Chipotle on Brevard Road?
Customers can find nearby gas stations like Shell, Citgo, and Eblen Citgo Short Stop, as well as financial services like Western Union and Coinme, providing convenience while visiting the area.