Business Details
About
Mexican Restaurant
Chipotle Asheville Hendersonville Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
937 reviews
5 stars
469
4 stars
200
3 stars
68
2 stars
55
1 star
145
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.
Customer Service
There were numerous complaints about rude and unhelpful staff, with some customers noting a lack of training and attentiveness.
Food Quality
Customers reported inconsistent food quality, including overcooked or undercooked items, missing ingredients, and poor portion sizes.
Operational Issues
Frequent reports of being out of key ingredients, closing early, and poor management practices were noted.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting individual staff members who provided excellent service.
- KKKlassy Kassie3 days ago3.0I came in tonight at around 5 minutes before closing. The service was amazing and the workers were sweet, (note: they had long hair) but when i got in my car to eat i found a long hair in my food. when i came back to report my problem the doors were locked and i was left feeling disgusting. at the door i was seen by a worker however he left and went to the back 👌
- SCS. CDec 30, 20253.0The service and food were good. There were a lot of items that were not kept up with on the main food bar. And the bar itself was a mess. There was a ton of food in the sour cream. It was just very sloppy and not maintained. It wasn't that busy. Then at the drink station, there was a ton of items that were out and it was again messy with trash in the spoon holders etc. The bathroom had no toilet paper so someone used paper towels and the toilet was clogged up with paper towels. The staff were nice and the food was still tasty. But the experience could have been better if the restaurant was maintained and tidy.
- TBTeam BadgerDec 8, 20251.0$20 later left feeling hungry. The bowls are already fairly small at least fill it up. Are employees pay based on how little food they give?
- MRMichael RoeNov 6, 20255.0This is a typical chipotle restaurant however I did want to leave a review because I am someone that hates cilantro. I must have that unique Jean that just makes makes it repulsive to eat. The staff that waited on me were happy to let me have plain white rice, which is honestly hard to find at other chipotle’s. You would think it would be a normal request, but a lot of other stores won’t accommodate this. I will say the food was just OK as the rice was way overdone but it did allow me to at least have a decent meal before calling it a night. The guac was amazing and so were the chips as always the restaurant had been busy so a lot of the tables were pretty dirty, but I did find a little spot and wiped the table off myself all in all it was just an OK dinner but the service was amazing and I wanted to point out how much I appreciate that
- VMVincent MartinOct 30, 20255.0I really enjoy this place and I think many people will
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Asheville Hendersonville Road serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 1828 Hendersonville Rd?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Asheville Hendersonville Road?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Asheville?
It is located at 1828 Hendersonville Rd, Buncombe, Asheville, NC 28803, USA.
Does this Chipotle location accept credit cards and provide catering services?
Yes, they accept credit cards and offer catering services.
Is the Chipotle on Hendersonville Road welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit along with Chipotle on Hendersonville Road?
Nearby dining options include Typhoon Noodle for Asian cuisine, Chick-fil-A for chicken fast food, Cinnamon Kitchen offering Indian and Chinese food, Five Guys burgers, Jersey Mike's Subs for sandwiches, and ZENSHI Handcrafted Sushi for sushi lovers.
Are there any fitness centers close to Chipotle Mexican Grill on Hendersonville Road?
Yes, nearby fitness centers include Orangetheory Fitness Asheville and Gold's Gym, both providing various fitness and active life services.
What shopping options are available near Chipotle on Hendersonville Road?
Nearby shopping includes Pinnacle Point shopping center, the Kmart department store, Publix Super Market at Pinnacle Point, and Go Grocery Outlet for groceries and daily essentials.