Chipotle Mexican Grill

3.6
1155 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Patton Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
946 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

3.6
1,155 reviews
5 stars
523
4 stars
192
3 stars
99
2 stars
99
1 star
242

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, tough meat, and missing ingredients.

Cleanliness

Multiple reviews highlighted poor cleanliness, with dirty tables, messy dining areas, and unsanitary conditions.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted a lack of motivation and poor customer service from employees.

Availability of Ingredients

Frequent complaints about being out of staple ingredients, leading to customer frustration and disappointment.

Overall Experience

Many customers expressed dissatisfaction with their overall experience, citing it as the worst Chipotle location they have visited.
  • OF
    Olive Francis
    2 days ago
    1.0
    DONT GO HERE. i had a steak and chicken burrito bowl and got the absolute worst food poisoning for about 24 hours.
  • GD
    Gold Dog
    Jan 2, 2026
    1.0
    Seriously the dirtiest Chipotle you'll visit. Doesn't matter what time of day but the odds of finding a place to sit that isnt filthy is a challenge. When I visited the steak was tough and cold. The chips salty and stale and yet corporate still insists on charging for them. At least I cant complain if free..The brand is suffering and this location doesn't help anything. Not worth going back to.
  • SC
    Sarah Cunningham
    Dec 26, 2025
    3.0
    Food was good. Staff was friendly. I don't go here often, so I didn't really understand what was included and what wasn't. Especially in the kids meal until I had picked 3 sides which was supposed to also include the meat I guess. The tables were all messy, so we had to wipe one off before we sat down to eat.
  • CW
    Corbin webster
    Nov 26, 2025
    2.0
    Half my stuff fell out the Burrito when they rolled it.
  • AH
    ANGEL HYLER
    Nov 13, 2025
    5.0
    This spot is on my way home, and when it’s lazy weeknight o’clock, I’ve got a hungry family of 4 and ZERO energy to “mom” dinner. Chipotle to the rescue. 🍽🙌 Call it what you want, but I call it white girl taco night 🌯💅, this location hits the spot every time. Burrito bowls for the adults, kids’ taco kits for the kiddos, and the kids actually eat it! No complaints, no tears, just quiet chewing and happy faces. And in bed by 8 pm! So yeah, Chipotle might not be fancy, but when it’s a weekday, I’m tired, and nobody wants to cook… Chipotle for the win! Thank you!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Patton Avenue serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill at 946 Patton Ave?

Chipotle is open daily from 10:45 AM to 10:00 PM.