Chipotle Mexican Grill

3.6
1153 reviews
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About

Mexican Restaurant
Chipotle Patton Avenue is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
946 Patton Ave, Asheville, NC
28806, United States

Hours

Reviews

3.6
1,153 reviews
5 stars
522
4 stars
193
3 stars
98
2 stars
98
1 star
242

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, tough meat, and inconsistent portion sizes.

Cleanliness

Many reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in food preparation areas.

Service Issues

Customers experienced inconsistent service, including unhelpful staff, long wait times, and frequent unavailability of menu items.

Management Concerns

Several reviews pointed to poor management practices, including lack of staff training, inadequate inventory management, and overall disorganization.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • KK
    Keith
    Nov 15, 2025
    5.0
    Quick bit and back to work. Good food and service
  • AM
    Ashley McKinney
    Nov 15, 2025
    5.0
    I ordered a steak salad with chips and guacamole. My 12-year-old ordered a burrito. We were both very pleased with our food. Food was delicious although pricey for an informal restaurant like this. Atmosphere was informal and pleasant. Restaurant was clean. There was plenty of space to allow for a large group.
  • AG
    Anna Garvey
    Nov 14, 2025
    5.0
    I got food from here on November 14th at rush hour for dinner. Despite staff being low, and the line being insanely long, the staff was still incredibly kind and gave quality food. The guy with brown hair on the food line deserves extra props for how he handled customers!!!
  • AH
    ANGEL HYLER
    Nov 13, 2025
    5.0
    This spot is on my way home, and when it’s lazy weeknight o’clock, I’ve got a hungry family of 4 and ZERO energy to “mom” dinner. Chipotle to the rescue. 🍽🙌 Call it what you want, but I call it white girl taco night 🌯💅, this location hits the spot every time. Burrito bowls for the adults, kids’ taco kits for the kiddos, and the kids actually eat it! No complaints, no tears, just quiet chewing and happy faces. And in bed by 8 pm! So yeah, Chipotle might not be fancy, but when it’s a weekday, I’m tired, and nobody wants to cook… Chipotle for the win! Thank you!!
  • GT
    Gabrielle Treadwell
    Nov 10, 2025
    3.0
    The food wasn't as good as usual and the same would be for cleanliness.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Patton Avenue serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.

What are the operating hours of Chipotle Mexican Grill at 946 Patton Ave?

Chipotle is open daily from 10:45 AM to 10:00 PM.