Charleys Cheesesteaks

4.6
541 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
3 South Tunnel Rd, FC #1, Asheville, NC
28805, United States

Hours

Reviews

4.5
363 reviews
5 stars
258
4 stars
59
3 stars
23
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Food Quality

Most customers praised the food as delicious, fresh, and consistently good, particularly the cheesesteaks and subs.

Service

Many reviews highlighted the friendly and helpful service, with specific mentions of staff members like Diego who provided excellent customer experiences.

Value

Customers generally felt that the food was reasonably priced for the quality, although some noted inconsistencies in portion sizes and preparation.

Inconsistencies

A few reviews pointed out issues with service speed and order accuracy, indicating that experiences can vary significantly.

Location

The restaurant's location in a mall food court received mixed feedback, with some customers enjoying the convenience while others found it less appealing.
  • LB
    luke burel
    3 days ago
    5.0
    I have worked in over 5 malls that had a charleys place and this one is the fastest to get the food out, had the kindest folks, and best quality of food ive had in a long time. I highly recommend getting food from this charleys in this mall. I work in the mall and I go here almost every day for my breaks haha.
  • SG
    Sierra Garcia-King
    4 days ago
    5.0
    I literally eat here like 6 or 7 times a month, and all the workers are so kind, love!
  • SS
    saul113099
    Jan 4, 2026
    4.0
    The food is excellent, but the service is a bit poor; they need someone at the cash register, and that person needs to have a good attitude.
  • FL
    Frankie Lucas
    Jan 4, 2026
    5.0
    We went in to the food court 10 minutes before it closed, not knowing it closed at 8pm on weekends and Charley's was 1 of the 2 places that were open and willing to take our order without making is feel terrible for it. I do not blame the other places that didn't serve us because it was totally on us for showing up so late but it did not go unnoticed that happily took the order and didn't rush through making it just to get it over with. The food was fantastic, which caught me by surprise b/c most of the time places slop the meal together to get out so they can leave work but not the employees of Charley's. We had Philly cheese steaks, cheddar and bacon fries and sweet tea. The food was hot, the sub roll was fresh and not stale and the sweet tea was perfect! I'd 100% recommend picking some food from their even if you aren't visiting the mall! The mall janitor wouldn't allow us to sit so we did have to eat in our car in the parking garage so technically we had take out, lol
  • AJ
    Arielle Jones
    Dec 23, 2025
    5.0
    I love this restaurant! The food is always good, and the service is nice. Also Diego, always remembers that my favorite drink is the strawberry lemonade.

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours for Charleys Cheesesteaks at Asheville Mall?

Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Is there delivery service available at Charleys Cheesesteaks in Asheville Mall?

No, Charleys Cheesesteaks at Asheville Mall does not offer delivery service.