Numerous reviews highlighted poor service, including long wait times, staff ignoring customers, and unprofessional behavior.
Food Quality
Many customers reported receiving cold or poorly prepared food, with specific complaints about the wings being overcooked or lacking flavor.
Staffing Problems
Several reviews mentioned that the restaurant was understaffed, leading to chaotic service and overwhelmed employees.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, many others expressed disappointment with the overall service and food quality.
EA
Edgar Aguilar
Jan 3, 2026
1.0
This place is awful my wife and I went there to get some food and it literally took over ten minutes for someone to acknowledge us and then one server yelled out that he was done so then the host said that they didn’t have any servers for the night so we left.
PP
Pop Prison
Jan 1, 2026
1.0
Highly disappointed in my visit. We were ignored at the door for more than 20 minutes. No one even acknowledged us. We finally get seated and order. Food comes out and is cold as Ice. Not the first bad experience we've had here. We will not be back to this location.
JS
Jeff Steadman
Dec 28, 2025
1.0
Service is a major failure here. Despite it being a Sunday night with a major NFL game playing, the dining room is only a third full—and yet they still can't keep up. The to-go experience was unacceptable: not only was the food 20 minutes late, but the staff was extremely unprofessional when I asked about the delay. I urge ownership to look closely at their operations. While the food is passable, the poor treatment of guests makes it impossible to recommend.
Edit to the owner response below: I'm not going to waste my time to fill out form and get some more gift cards just to have this location screw those orders up as well. Don't be sorry, just fix your operation.
FW
F Williams
Dec 23, 2025
4.0
Loved the burger! Wings were ok. Service was great. Very friendly and attentive.
CR
Cassie Reynolds
Dec 12, 2025
2.0
The meal was good and service was good but loud Mexican music blasting the whole time not ok its not a Mexican restaurant take out the latin music it made the experience bad
Frequently Asked Questions About Buffalo Wild Wings
What kind of food does Buffalo Wild Wings in Asheville serve?
Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings on weekdays?
Buffalo Wild Wings is open from 11:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Where is Buffalo Wild Wings located in Asheville?
It is located at 4 Tunnel Road, Asheville, NC 28805, USA.
Can I find Buffalo Wild Wings online or on social media?
Yes, you can visit their website or follow them on Facebook using their provided URLs.
What types of restaurants or services are near Buffalo Wild Wings on Tunnel Road?
Nearby are places like Don Pablos Mexican Kitchen, Dairy Queen, Cracker Barrel Old Country Store, Bonito Kitchen, and Mikado Japanese Steak House, offering a variety of dining options.
Are there any transportation services near Buffalo Wild Wings on Tunnel Road?
Yes, the Greyhound Bus station and Enterprise Rent-A-Car are nearby, offering bus and car rental services.
What nearby shops can customers visit around Buffalo Wild Wings?
Customers can visit shops like Saucony (shoe store), Justice (children's clothing store), Hot Topic, and Charlotte Russe for clothing and retail items.
Is Buffalo Wild Wings suitable for takeout orders?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant, allowing you to order food to go.
What is the contact number for the Buffalo Wild Wings location on Tunnel Road?
You can reach Buffalo Wild Wings at +1 828-251-7384.
Can I find other entertainment or relaxation options near Buffalo Wild Wings?
Nearby recreational and leisure places include The Hound Lounge (bar and pub), Double Edge Self Defense gym, and L’Azure Skin Care spa.