Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported receiving cold or stale food, with several instances of incorrect or missing items in orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, as well as enjoying the food when it was fresh.
DG
Donnie Goss
Dec 14, 2025
3.0
Food was like it had set for a
While.
Could not eat either of my biscuits
RC
Rusty Cook
Dec 9, 2025
1.0
Please do not go to this Bojangles. It was the most dirtiest place. When my wife and I got back to our room and opened our meal . Our chicken looked 2 days old and tasted 4 days old. Mac and cheese looked just as old . We did try to eat cause we drove 4 and a half hours and my wife and I were very tired. She got sick really bad. This Bojangles needs to be closed
PC
Pam Copeland
Dec 8, 2025
1.0
Ordered Bo Rounds and you were out! Gave me FF and charged for Bo Rounds very disappointed in the order and OVER CHARGING
SS
Sarah
Nov 21, 2025
5.0
Stopped at the Bojangles at 654 Hendersonville Rd, Asheville, NC 28803 before heading to Michael’s MRI and I have to say >>> it was the best experience I’ve ever had at a Bojangles.
The manager Justin was incredibly kind, helpful and on top of everything. His attitude alone made the whole stop feel lighter and less stressful.
Just wanted to give him and that location a well-deserved shout-out!
PP
Paul Patterson
Nov 19, 2025
1.0
I ordered a cajun chicken biscuit with egg and cheese for my son-in-law and got a plain cajun chicken biscuit. I upsized the meal for this biscuit and got bo-rounds instead of fries. If they a live person taking the order instead of a machine, it would have been better. Also, if you had a screen verifying what was ordered at the drive-thru, it would be even better. I have eaten there multiply times inside with no problems. Also, the eat-in dining should be open at 6am. This whole fiasco happened at around 6:15am. Now, I am too far away to go back. It might have been ok if they hadn't charge me for the egg and cheese addon for the cajun chicken biscuit.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the opening hours of Bojangles at 654 Hendersonville Road?
Bojangles is open daily from 7:00 AM to 7:00 PM, with the dining room open from 5:00 AM to 9:00 PM.
Does Bojangles offer takeout and delivery options?
Yes, Bojangles offers takeout, delivery, and catering services for your convenience.
Can I use a mobile app to order food from Bojangles?
Yes, you can order food using the Bojangles app available for both iOS and Android devices.
What payment methods does Bojangles accept?
Bojangles accepts payment via cash, Mastercard, Visa, and traveler's checks.
Is Bojangles family-friendly and does it offer a kids menu?
Yes, Bojangles welcomes families and provides a children's menu.
Does Bojangles have drive-through and dine-in seating?
Yes, Bojangles offers both drive-through service and dine-in seating.
What are some nearby places I can visit before or after dining at Bojangles?
Nearby places include Advance Auto Parts for automotive needs, Sparrow's Nest Massage Therapy for relaxation, and Juicy Lucy's Burger Bar and Grill for more dining options.
Are there convenient services near Bojangles for shipping and delivery needs?
Yes, there are UPS Access Point locations nearby where you can handle shipping and courier services.
Where can I get coffee or breakfast near Bojangles?
Dunkin' Donuts is nearby if you want to grab coffee or breakfast before or after your visit to Bojangles.