Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food being cold, stale, or incorrect, with several mentioning that items were missing or not prepared properly.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from employees.
Cleanliness and Safety
Several customers noted unsanitary conditions in the restaurant, including dirty prep areas and employees not following hygiene practices.
Staff Attitude
There were numerous complaints about staff being unfriendly or dismissive, with some customers feeling uncomfortable due to the behavior of employees.
Operational Issues
Customers experienced problems with the restaurant's hours, including being closed earlier than advertised and being shorthanded during busy times.
SS
Sarah
3 days ago
5.0
Stopped at the Bojangles at 654 Hendersonville Rd, Asheville, NC 28803 before heading to Michael’s MRI and I have to say >>> it was the best experience I’ve ever had at a Bojangles.
The manager Justin was incredibly kind, helpful and on top of everything. His attitude alone made the whole stop feel lighter and less stressful.
Just wanted to give him and that location a well-deserved shout-out!
TM
Tatum Monroe
4 days ago
1.0
Terrible y’all need to get some grown up to come work these kids are rude
PP
Paul Patterson
5 days ago
1.0
I ordered a cajun chicken biscuit with egg and cheese for my son-in-law and got a plain cajun chicken biscuit. I upsized the meal for this biscuit and got bo-rounds instead of fries. If they a live person taking the order instead of a machine, it would have been better. Also, if you had a screen verifying what was ordered at the drive-thru, it would be even better. I have eaten there multiply times inside with no problems. Also, the eat-in dining should be open at 6am. This whole fiasco happened at around 6:15am. Now, I am too far away to go back. It might have been ok if they hadn't charge me for the egg and cheese addon for the cajun chicken biscuit.
BS
buffy shortt
Nov 4, 2025
2.0
Ordered a 12 piece family meal , chicken was cold and didnt receive one of my sides which was fries .
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Sarah Schafer
Oct 26, 2025
5.0
My Team recently had an offsite meeting in Asheville and we arranged a catered breakfast from Bojangles. I had called Susan a few times prior to arranging the pick up and she was more than patient with me and very nice. She and her team helped me provide a great breakfast experience as the food was amazing! Very friendly and professional! I 100% recommend this location! Thank you!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the opening hours of Bojangles at 654 Hendersonville Road?
Bojangles is open daily from 7:00 AM to 7:00 PM, with the dining room open from 5:00 AM to 9:00 PM.
Does Bojangles offer takeout and delivery options?
Yes, Bojangles offers takeout, delivery, and catering services for your convenience.
Can I use a mobile app to order food from Bojangles?
Yes, you can order food using the Bojangles app available for both iOS and Android devices.
What payment methods does Bojangles accept?
Bojangles accepts payment via cash, Mastercard, Visa, and traveler's checks.
Is Bojangles family-friendly and does it offer a kids menu?
Yes, Bojangles welcomes families and provides a children's menu.
Does Bojangles have drive-through and dine-in seating?
Yes, Bojangles offers both drive-through service and dine-in seating.
What are some nearby places I can visit before or after dining at Bojangles?
Nearby places include Advance Auto Parts for automotive needs, Sparrow's Nest Massage Therapy for relaxation, and Juicy Lucy's Burger Bar and Grill for more dining options.
Are there convenient services near Bojangles for shipping and delivery needs?
Yes, there are UPS Access Point locations nearby where you can handle shipping and courier services.
Where can I get coffee or breakfast near Bojangles?
Dunkin' Donuts is nearby if you want to grab coffee or breakfast before or after your visit to Bojangles.