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Bojangles

3.8
(985 reviews)

Business Details

270 Smokey Park Hwy, Asheville, NC
28806, United States
(828) 633-6619

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
270 Smokey Park Hwy, Asheville, NC
28806, United States

Hours

Reviews

3.8
985 reviews
5 stars
458
4 stars
213
3 stars
132
2 stars
58
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported rude behavior and long wait times.

Food Freshness

Many customers noted that the food was fresh and delicious, although there were complaints about overcooked items and inconsistent quality.

Cleanliness

While some reviews highlighted cleanliness, others reported unsanitary conditions, including sightings of cockroaches and dirty dining areas.

AI Ordering System

The use of an AI ordering system received negative feedback, with customers expressing frustration over its inefficiency and preferring human interaction.

Operational Issues

Several reviews mentioned operational problems, such as incorrect orders, lack of food availability, and inconsistent hours of operation.
  • JS
    Jacob Smith
    3 days ago
    1.0
    I live two minutes down the street. Bojangles had always been my favorite fast food place to eat...Until recently. I go to this location atleast 2-3 times a week and EVERY SINGLE TIME I go the chicken tenders are cold and you can tell they have been laying out ALL day. The fry hard hard and almost broke my tooth. And the biscuits are never fresh and never fully cooked. Stop over making food!! From here on out i just go to zaxbys. I dont even waste my time with bojangles anymore.
  • KB
    Kim Branch
    Feb 11, 2026
    4.0
    I love the biscuits keep it up
  • ZR
    Zachary Riggs
    Feb 5, 2026
    1.0
    Ordered 6 biscuits and ended up with 5. All hard as a rock and over cooked. Took about 15 minutes at 8 am with only 3 cars ahead of me. Ooof. Lots of improvements needed
  • GP
    George Pitcher
    Jan 11, 2026
    5.0
    Very clean restaurant! This is the best Bojangles in Asheville and the surrounding area! The Candler location further off exit 44 is not a bad location either but this is by far the best Bojangles in town. Today Zay took my order inside the restaurant. Every time I come to this bojangles Zay and the other employees always have a smile on their faces, are attentive, and get the order correct. If I had to rank all the bojangles in asheville this would be my number 1. With the Candler location in second only because that restaurant has not been updated in awhile third is a toss up between the upward road location in Hendersonville and the long shoals road location in Arden. The Woodfin location is completely AI so I would say they would be in the toss up for third but my order has been wrong there before. Unfortunately I can not recommend the Patton AVE or Hendersonville bat cave locations due to extended wait time, staff, and overall cleanliness. Im a huge bojangles fan and this location is by far my favorite! Thanks guys! Way to go Zay for having an awesome attitude and excellent customer service! 👏
  • LR
    Lillian Ritch
    Jan 4, 2026
    5.0
    Love this location. I haven’t gotten Bojangles for a while because of other locations and my experiences there this was great 👍

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours for Bojangles in Asheville?

Bojangles is open from 5:00 AM to 4:00 AM Monday through Saturday, and from 6:00 AM to 4:00 AM on Sunday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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