Business Details
About
Ice Cream ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Asheville ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
367 reviews
5 stars
256
4 stars
51
3 stars
23
2 stars
15
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, particularly highlighting employees like Daniel, Carmen, and Mallory.
Ice Cream Quality
The ice cream received high marks for taste and variety, with several customers mentioning specific flavors they enjoyed.
Pricing Concerns
Numerous reviews expressed dissatisfaction with the high prices of ice cream, with some customers feeling that the cost was not justified.
Management Issues
Some customers reported poor management practices, such as incorrect holiday hours and issues with pricing transparency.
Cleanliness
While many reviews noted a clean environment, a few mentioned that the store was not as clean as expected during their visit.
- CGCarlos GrotewoldDec 25, 20251.0Poor management. They didn’t change their holiday hours on google and drove there just to find out they were not open.
- WMWill MillerNov 20, 20255.0Daniel and the B & J's staff rocks!!! They have the BEST ice cream ever!!!
- BTbrook toopsNov 18, 20255.0The general manager, Daniel, is awesome. He remembers my order, always has great suggestions for trying something new, and goes above and beyond every time I come in!
- KEKari ElizabethNov 5, 20255.0Shi and Daniel were awesome and so helpful! Loved our visit and we will be back :)
- SSSara ShepherdNov 3, 20255.0Amazing and friendly staff. Wonderful experience
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours for Ben & Jerry’s in Asheville?
Ben & Jerry’s Asheville is open Monday to Thursday from 12:00 PM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Ben & Jerry’s Asheville offer curbside pickup?
Yes, Ben & Jerry’s Asheville provides curbside pickup as part of their pickup and delivery services.
What types of payment methods are accepted at Ben & Jerry’s Asheville?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order ice cream cakes and catering services from Ben & Jerry’s Asheville?
Yes, Ben & Jerry’s Asheville offers ice cream cakes and catering services including wedding, office, and event catering.
Where is Ben & Jerry’s Asheville located?
Ben & Jerry’s Asheville is located at 19 Haywood Street, Asheville, NC 28801, USA.
Does Ben & Jerry’s Asheville serve non-dairy and specialty flavors?
Yes, they specialize in euphoric flavors including non-dairy options, waffle cones, sundaes, shakes, smoothies, and hand-packed pints.
How can I find Ben & Jerry’s Asheville if I am visiting nearby Woolworth Walk?
Woolworth Walk is a nearby shopping and art gallery location. You can easily walk from Woolworth Walk to Ben & Jerry’s at 19 Haywood Street to enjoy their ice cream and treats.
Are there any popular clothing stores near Ben & Jerry’s Asheville?
Yes, nearby clothing stores include Adlib Clothing, Urban Outfitters, Union, Spiritex, and frock boutique, great for a shopping trip before or after enjoying ice cream.
Is there a place to stay near Ben & Jerry’s Asheville for tourists?
Yes, the Lofts at Woolworth hotel is nearby, so visitors can easily access Ben & Jerry’s for a delicious treat during their trip.
Can I find any entertainment or dining options near Ben & Jerry’s Asheville?
Yes, The Soda Fountain is a nearby American restaurant and art gallery, and Asheville Club is a nearby wine, bar, and beer bar, ideal spots to visit alongside your ice cream experience.