Business Details
About
Ice Cream ShopCandy StoreBakeryCaterer
Head to our Asheville ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
366 reviews
5 stars
256
4 stars
51
3 stars
23
2 stars
15
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Daniel, Carmen, and Mallory, received high praise for their friendliness, attentiveness, and helpfulness, contributing to a positive customer experience.
Ice Cream Quality
Customers consistently enjoyed the ice cream flavors, with specific mentions of the Muroku's Magic Mint Sundae and other unique offerings.
Pricing Concerns
Several reviews highlighted dissatisfaction with high prices, with some customers feeling that the cost of ice cream was excessive compared to other options.
Cleanliness and Environment
While many customers noted the cleanliness of the store, there were occasional mentions of it being less tidy during busy times.
Accessibility Issues
Some customers expressed frustration over the lack of cash payment options and closed bathrooms, impacting their overall experience.
- WMWill Miller4 days ago5.0Daniel and the B & J's staff rocks!!! They have the BEST ice cream ever!!!
- BTbrook toops6 days ago5.0The general manager, Daniel, is awesome. He remembers my order, always has great suggestions for trying something new, and goes above and beyond every time I come in!
- KEKari ElizabethNov 5, 20255.0Shi and Daniel were awesome and so helpful! Loved our visit and we will be back :)
- SSSara ShepherdNov 3, 20255.0Amazing and friendly staff. Wonderful experience
- ADabigail davisOct 20, 20255.0Dear Collin, HOLY SHIT the service was immaculate and astounding. Never in all my years have I sampled so many flavors with such delight in my heart. I know you will go great places in life. I also hope you meet ben AND Jerry AND they give you the raise you deserve. Well done kiddo Love, Your all time favorite fans
Frequently Asked Questions About Ben & Jerry’s
What are the operating hours for Ben & Jerry’s in Asheville?
Ben & Jerry’s Asheville is open Monday to Thursday from 12:00 PM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Ben & Jerry’s Asheville offer curbside pickup?
Yes, Ben & Jerry’s Asheville provides curbside pickup as part of their pickup and delivery services.
What types of payment methods are accepted at Ben & Jerry’s Asheville?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Can I order ice cream cakes and catering services from Ben & Jerry’s Asheville?
Yes, Ben & Jerry’s Asheville offers ice cream cakes and catering services including wedding, office, and event catering.
Where is Ben & Jerry’s Asheville located?
Ben & Jerry’s Asheville is located at 19 Haywood Street, Asheville, NC 28801, USA.
Does Ben & Jerry’s Asheville serve non-dairy and specialty flavors?
Yes, they specialize in euphoric flavors including non-dairy options, waffle cones, sundaes, shakes, smoothies, and hand-packed pints.
How can I find Ben & Jerry’s Asheville if I am visiting nearby Woolworth Walk?
Woolworth Walk is a nearby shopping and art gallery location. You can easily walk from Woolworth Walk to Ben & Jerry’s at 19 Haywood Street to enjoy their ice cream and treats.
Are there any popular clothing stores near Ben & Jerry’s Asheville?
Yes, nearby clothing stores include Adlib Clothing, Urban Outfitters, Union, Spiritex, and frock boutique, great for a shopping trip before or after enjoying ice cream.
Is there a place to stay near Ben & Jerry’s Asheville for tourists?
Yes, the Lofts at Woolworth hotel is nearby, so visitors can easily access Ben & Jerry’s for a delicious treat during their trip.
Can I find any entertainment or dining options near Ben & Jerry’s Asheville?
Yes, The Soda Fountain is a nearby American restaurant and art gallery, and Asheville Club is a nearby wine, bar, and beer bar, ideal spots to visit alongside your ice cream experience.