Arby's

3.9
761 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1350 Tunnel Rd, Asheville, NC
28805, United States

Hours

Reviews

3.9
761 reviews
5 stars
355
4 stars
186
3 stars
102
2 stars
44
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Consistency

Food quality was inconsistent, with reports of cold, overcooked, or incorrect orders, but some customers enjoyed their meals.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Staffing Issues

Several customers noted that the location was often understaffed, leading to long wait times and poor service.

Pricing Concerns

Customers expressed concerns about high prices and additional charges for sauces, which some viewed as excessive.
  • LL
    Lola
    Dec 31, 2025
    1.0
    First off im a doordasher so I did not order food from here. But, while I was in tonight picking up an order, I noticed the girl making the food did not look well. Her face was red and she was coughing. So if anyone sees this on December 31 2025 watch yourself with getting sick in the next couple of days!
  • JH
    Jake H.
    Dec 26, 2025
    5.0
    Just wish you could add red ranch to your 2go order
  • BR
    Brian Redd
    Dec 23, 2025
    1.0
    Even after speaking with the manager last order telling him about cold food - cold again. Will not be spending anymore money here. Hi here for a quick lunch as I run a business up the street. Nope.... Never again.
  • CN
    ChristSong Ministry Non-Profit
    Oct 31, 2025
    4.0
    Service was good. Could be a little cleaner... the food was typical Arby's.
  • B_
    Blurble _
    Oct 20, 2025
    1.0
    Don't ever Uber eats from this damn place. 2nd time no sauce at all. I got chicken tenders no sauce got 2 roast beef sandwiches no Arby's sauce (which is what makes them good) and 2 orders of mozzarella sticks no marinara so basically $80 worth of food that is worthless. This is the second time this has happened and im 30 mins away if I had the option of coming to the store I would. Called to tell them and all the girl could do is studder. Do better