Arby's

3.9
674 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
268 Smokey Park Hwy, Asheville, NC
28806, United States

Hours

Reviews

3.9
674 reviews
5 stars
306
4 stars
167
3 stars
85
2 stars
33
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and incorrect orders, with some experiencing rude behavior from staff.

Food Quality

Mixed reviews on food quality; while some enjoyed fresh and tasty meals, others received stale or poorly prepared items.

Staffing Problems

Many reviews mentioned short staffing leading to delays and service challenges, although some staff were noted for their hard work.

Cleanliness

Several customers praised the cleanliness of the restaurant, highlighting it as a positive aspect of their experience.
  • AB
    Alisha Brown
    3 days ago
    1.0
    They dont give you the food you ordered.
  • AN
    Ann Nest
    Dec 24, 2025
    3.0
    It’s good enough for a fast food meal when you’re in a hurry to get back in the road. The place needs a bit of cleaning done. The fries is always good but the Arby’s meat sliced is not Fresh. We have been to a good ones before and this is not it unfortunately.
  • JT
    Juan Torres
    Dec 20, 2025
    3.0
    Stopped at this place to get some food. The first question they asked was, “Is it for here or to go?” I requested it to go. I got my food pretty quickly, I must say, and at first I was happy with everything, but I soon paid the price. I requested curly fries instead of regular fries. The food was ready fast, but they forgot it was to go and served it on a tray, so they had to move everything into a bag. I got back on the road, and the burger was great and fresh and tasty. However, when I started eating the fries, they were chewy and felt like rubber. Some were toasted and hard. When I looked closer, all I saw were small bits of fries, no curly fries anywhere. 😦😞
  • KM
    Kevin Mcnamee
    Dec 9, 2025
    1.0
    Ordered a French dip, no cheese combo, and added the 8 pack of jalapeño poppers. I received my sandwich with cheese, and no fries. I know I should check my order before I leave, but I didn't. A waste of $18. This place needs some help. I was the only one inside ordering and they still managed to ruin my order.
  • IH
    Ian Humphreys
    Dec 1, 2025
    1.0
    Ripped off, not given food I paid for after waiting 20 minutes. Employees looked very intoxicated.