Papa Johns Pizza

Reviews

• RB

  R B

  4 days ago
  1.0
  My pizza looks like I ordered just a crust than pizza. The manager I spoke to told me I can bring the pizza back for a refund knowing I ordered delivery so I didn’t want to leave my house in the first place. I could have made a better pizza at home tbh
• SH

  Sandy Harrell

  Mar 23, 2026
  1.0
  This entire experience was unacceptable. I asked for no contact delivery, no knocking which it gives me the option to when I place the order online, if they have changed the policy - that option should be taken off the app. The delivery driver gets to my house & knocks & knocks on the door. Then proceeds to get back on his truck with the pizza I have I already paid for. I went out & told him, there were instructions to leave at the door & to not knock. He said “we tried to call you, it went by pass your phone onto wherever, we don’t leave them on the porch anymore”. I said you’ve done it before & Dominos does it. He said “If you want dominos, go to dominos” I explained to him it shouldn’t have gave me the option for contactless if you didn’t offer that. He then says “do you want your pizza or not? I have to go” This man has me shaking, I’ve never been talked to like that from a delivery driver, no apologies, just rude & smartass mouth from an older white man, he said call my manager she will defend me because we tried to call. Do I want my pizza? Ive already paid for & left HIS tip on the app. Then I call his manager, she said they tried to call me several times, I have no missed calls on my phone. She was just as rude as he was. Again the option SHOULD NOT be online if it’s not available. I asked her name, she said Yasmine, do I need to spell that out for you? She stated the policy had changed & I haven’t ordered since last year, mind you it’s only March. Halfway through writing this review she called back to apologize for the way she talked to me, the number they had been calling, called them back, they had been calling the wrong number. Apology was too little, too late. I will never use this Papa Johns again & would not recommend anyone to. I can promise you, that old man delivery driver would not have spoken to a man the way he did me.
• AP

  Austin P

  Mar 15, 2026
  2.0
  I give the service a 2. The lady behind the counter I delt with was very good order got messed up and the other workers mainly the one with the piercing in the mouth, with glasses and orange lens. had an attitude with the cashier. Unacceptable infront of customers and should have been less rude to coworkers who seem fairly new.
• LB

  Linda Belton

  Mar 2, 2026
  1.0
  I order my food around 9pm Waited an Hour called store back Driver couldn't find us so took my food back . So send another driver went in wrong drive. Finally got the food. The wings was not cooked fully pizza was ok.The food was not worth the money I spent on it. So I rather go somewhere else to get good food. I will not spend my money there anymore.
• BT

  Bradley Trogdon

  Feb 8, 2026
  1.0
  Ordered from Asheboro location online delivery at around 3:15 pm. Ordered 2 pizzas and 2 orders wings. Received what looked like a correct order at the door and sat to eat. One of the pizzas was for leftovers so we only ate the other. Went to put the boxes away for the night at 11 pm and felt light. Opened the other box and it was completely empty. No grease, no peppers or garlic butter. Label on the box and all. Being that it was 11pm, we waited until the next day to call. When we did, we were met with suspicious and condescending tones of “you just noticed” and “but you ordered it at 3?” And I flipped. How do you pay 50 dollars for food, get 75% of it and then get treated like a criminal for them screwing up? Anyways after a long talk with the very unprofessional and unqualified general manager she offered a “quality guarantee” and I told her don’t bother. I have never boycotted anything in my life. Always thought it was stupid. I cannot support a business that is so poorly run. It sucks, because it is the only pizza place that delivers here too. Worth it. Do not order from here if you want a chance at getting food in your boxes. That is all…

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