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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Arden, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 301 Airport Road for the ultimate SONIC experience!
Many customers reported long wait times for their orders, often exceeding 20 minutes.
Food Quality
While some customers enjoyed the food, others experienced issues such as undercooked items and incorrect orders.
Staff Attitude
Customer service was noted as friendly by some, but there were complaints about rudeness and lack of understanding from staff.
Drive-Thru Issues
Customers expressed concerns about the drive-thru setup, including visibility issues and the handling of credit card payments.
Cleanliness Concerns
There were reports of unsanitary conditions, including hair in food and unresponsive management regarding complaints.
HD
Hope Derrick
Dec 21, 2025
2.0
The slowest service ever!
JM
Jake Michales
Dec 15, 2025
1.0
If I wanted ice cream I would’ve bought ice cream, not a shake. This “shake” is undrinkable. Do they even know the definition of their product? (Edit: Went to McDonalds for my shake. 10/10 would go there first next time).
BG
Bonnie Garner
Dec 14, 2025
5.0
We had a couple shakes! Delicious!!
ON
Outlaw Nurse
Dec 8, 2025
3.0
Food is great, service is not. They take entirely too long. Using the kiosk or placing an online order. Expect an extra 20mins for your order to be fulfilled.
GG
Graci Gambacort
Nov 22, 2025
1.0
The food is awesome when it doesn’t have HAIR in it!! And the service is great during the day but at night not so much we brought the food and the hair back and she still asked for a receipt when I got it like 30 mins before I realized it had hair in it. And as far as the atmosphere the night employees need to be more respectful I came back through and showed them the hair and asked for it to be remade and I heard the lady at the window say “can someone remake this burger we have a Karen” I work in fast food and someone coming to get their food replaced because an employees hair is in it should now be a problem or anything for the workers to be rude about when they would do the same.