Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,561 reviews
5 stars
459
4 stars
315
3 stars
254
2 stars
149
1 star
384
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative experience.
Food Quality
Many reviews highlighted issues with food being cold, stale, or improperly prepared, with some customers expressing disappointment over the overall quality.
Wait Times
Customers frequently mentioned long wait times in the drive-thru and for food orders, often exceeding reasonable expectations.
Management Issues
Several reviews indicated problems with management, including poor handling of customer complaints and lack of effective communication.
Cleanliness
There were complaints about unsanitary conditions in the dining area and restrooms, contributing to an overall negative impression of the location.
- QGQuinisha GreenleeJan 5, 20262.0Although the lady who handed me my food was nice, and the location was nice and clean, my food was a fail. It was not fresh at all, and everyone knows McDonald's fries any way other than fresh are terrible. I never eat McDonald's unless it is moment of craving or stopping in while on the road, this time I was on the road but nevertheless fresh food would have been nice.
- MCMatt CookeJan 2, 20261.0I would not recommend this site. I recently visited twice. The Egg McMuffin and Sausage McMuffins' were cold and hard. They were obviously made hours before I arrived. There was no staff available to take orders. We had to get back in the car and go through the drive-thru. There were numerous homeless people inside and out. Something needs to change at this site. At one time it was nice, clean with friendly staff. Not now.
- EDEm “Em847” DalDec 29, 20251.0I went to this McDonald’s at 1 am on 12/29/25 and the service was absolutely horrid the lady that was running the window was out of her mind she was even eating at the drive thru window while working which I took multiple pictures of and should send to steritech because the manager Andrew was allowing it! They pulled me forward and I waited until 1:45 for my order to which was then cold when they gave me it so back at the window I wanted a refund they refused and called the police. They said I have to come back when the general manager is in for any help these people should be fired for the service they are putting out. And I have lived by this McDonald’s for 7 years this woman is an issue every time she works. Andrew gave his name to the police for me the women on the other had refused she was an old lady.
- ALA LeeDec 20, 20252.0Needed a-pick me-up after work and google shows they close at 2 am but when i arrived at 1:15am they was already closed said an employee …. Update the hours of operation please.
- CGCassandra GordonDec 17, 20251.0Sat in one lane with a mobile order while she took the order of three cars on the other lane before taking my order in my lane. Waited 8 minutes at the speaker!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Arden location?
McDonald's Arden location is open 24 hours a day, every day of the week.
Does the McDonald's Arden have drive-through service and what are its hours?
Yes, the McDonald's Arden offers drive-through service which is open 24/7 every day.
Can I order delivery from McDonald's Arden and what are the delivery hours?
Delivery is available daily from 6:00 AM to 2:00 AM at McDonald's Arden.
What payment methods does McDonald's Arden accept?
McDonald's Arden accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered by McDonald's Arden?
McDonald's Arden offers services including DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does McDonald's Arden provide options for curbside pickup or no-contact delivery?
Yes, McDonald's Arden supports curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is McDonald's Arden located?
McDonald's Arden is located at 382 Long Shoals Rd, Arden, NC 28704, USA.
Are there any nearby coffee shops I can visit near McDonald's Arden?
Yes, nearby you can find Starbucks and Ava's Donuts for coffee and snacks.
Where can I find convenient ATM services near McDonald's Arden?
You can find ATMs nearby at The Exchange Network, Bitcoin Depot, LibertyX Bitcoin ATM, and Coinme.
Are there other dining options near McDonald's Arden?
Nearby dining includes Salsarita's Fresh Mexican Grill, Nopales Fresh Mex Express, Schlotzsky's, and Cinnabon for a variety of tastes.