Service quality is inconsistent, with some customers praising attentive staff while others report slow service and unresponsive servers.
Food Quality
Food quality varies; while many enjoy the meals, there are complaints about cold dishes and incorrect orders.
Staff Friendliness
Staff are generally described as friendly and accommodating, with several standout servers receiving specific praise.
Atmosphere
The restaurant atmosphere is often described as pleasant and inviting, contributing positively to the dining experience.
Management Response
Management appears to be responsive to complaints, offering discounts or apologies, but some customers feel improvements are needed.
SS
sammy
Nov 16, 2025
5.0
food was delicious, my server was fantastic and everyone seemed to be working together, overall it was a great experience we will back soon
JO
Jana Osada
Nov 15, 2025
1.0
Very disappointing experience. Quality of food is not ideal and the server was not good at all.... Did not follow through with a customary protocol that Carrabba's delivers. She disappointed and did not meet any expectations. Every once in awhile we get a great server and that's why we come back. The quality of the food depends on the staff. Everything this evening was a disappointment.
JO
Jana Osada
Nov 15, 2025
2.0
Service was not good at all . Salad was old /not fresh. Overall quality of customer service was not ideal at all. Minestrone soup was not as good as it usually is, subpar. Overall the experience was crappy. Server seem very disconnected and not engaging at all.
LH
Leslie Hipps
Nov 13, 2025
5.0
O recommend eating in. Portions seem larger and they have a happy hour at the bar for apps!
AB
Anne Burgess
Nov 1, 2025
5.0
I came to get takeout. Had a pleasant experience with hostess and was invited to sit at the bar while waiting for my food.
Sebastian greeted me at the bar and we had a very nice conversation. I picked my long time favorites: pasta weesie and calamari. Came with a salad (I like the creamy parm) and lots of bread to go with the olive oil and herbs. It didn't take long at all. I was treating myself while pet& housesitting nearby. So not only did I have delicious dinner but enjoying leftovers for lunch today! Thanks to everyone at the Rockwood Rd Carrabbas for a delightful experience especially Sebastian and thank you manager Ashley for doing great PR for the restaurant when I called to compliment the food and service. Keep up the good work !
Frequently Asked Questions About Carrabba's Italian Grill
What type of cuisine does Carrabba's Italian Grill in Arden, NC serve?
Carrabba's Italian Grill serves authentic Italian cuisine, including dine-in, carryout, delivery, and catering options.
What are the dining options available at Carrabba's Italian Grill?
Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.
What are the operating hours of Carrabba's Italian Grill during the week?
The restaurant is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
When is happy hour at Carrabba's Italian Grill?
Happy hour is daily from 4:00 PM to 6:00 PM.
Does Carrabba's Italian Grill offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery options.
Is Carrabba's Italian Grill in Arden, NC accessible for people with disabilities?
Yes, the restaurant has wheelchair accessible entrances, seating, parking, and restrooms.
Does Carrabba's Italian Grill serve alcoholic beverages?
Yes, they serve beer, wine, cocktails, and other alcoholic drinks, and have an onsite bar.
What are some nearby restaurants customers can visit after dining at Carrabba's Italian Grill?
Nearby restaurants include Cracker Barrel Old Country Store, Sumo Asian Kitchen, Casa Torres Mexican Restaurant, Tamarind Thai Cuisine, and Brazil Bar & Grill, offering a variety of cuisines for further dining experiences.
Are there any nearby fitness centers close to Carrabba's Italian Grill for customers who want to work out before or after their meal?
Yes, F45 Training South Asheville and f45 gym are nearby fitness centers where customers can exercise before or after visiting the restaurant.
What local shopping options are near Carrabba's Italian Grill if customers want to shop before or after dining?
Nearby shopping options include Powers Tree Farm & Nursery, The Marriage Vine Formal Wear, Big Frog Custom T-Shirts & More, Professional Jewelers of Asheville, and Select Furniture Consignment.