Carrabba's Italian Grill

4.2
2080 reviews

About

Italian RestaurantHome Cooking RestaurantCatererRestaurantTake Out RestaurantWine BarAmerican RestaurantBar & GrillGluten-Free RestaurantBar
Enjoy authentic Italian for dine-in, carryout, delivery or catering.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Carrabba's Italian Grill
332 Rockwood Road, Arden, NC
28704, United States

Hours

Reviews

4.2
2,080 reviews
5 stars
1,256
4 stars
404
3 stars
181
2 stars
107
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising attentive staff while others report slow service and unresponsive servers.

Food Quality

Food quality varies; while many enjoy the meals, there are complaints about cold dishes and incorrect orders.

Staff Friendliness

Staff are generally described as friendly and accommodating, with several standout servers receiving specific praise.

Atmosphere

The restaurant atmosphere is often described as pleasant and inviting, contributing positively to the dining experience.

Management Response

Management appears to be responsive to complaints, offering discounts or apologies, but some customers feel improvements are needed.
  • SS
    sammy
    Nov 16, 2025
    5.0
    food was delicious, my server was fantastic and everyone seemed to be working together, overall it was a great experience we will back soon
  • JO
    Jana Osada
    Nov 15, 2025
    1.0
    Very disappointing experience. Quality of food is not ideal and the server was not good at all.... Did not follow through with a customary protocol that Carrabba's delivers. She disappointed and did not meet any expectations. Every once in awhile we get a great server and that's why we come back. The quality of the food depends on the staff. Everything this evening was a disappointment.
  • JO
    Jana Osada
    Nov 15, 2025
    2.0
    Service was not good at all . Salad was old /not fresh. Overall quality of customer service was not ideal at all. Minestrone soup was not as good as it usually is, subpar. Overall the experience was crappy. Server seem very disconnected and not engaging at all.
  • LH
    Leslie Hipps
    Nov 13, 2025
    5.0
    O recommend eating in. Portions seem larger and they have a happy hour at the bar for apps!
  • AB
    Anne Burgess
    Nov 1, 2025
    5.0
    I came to get takeout. Had a pleasant experience with hostess and was invited to sit at the bar while waiting for my food. Sebastian greeted me at the bar and we had a very nice conversation. I picked my long time favorites: pasta weesie and calamari. Came with a salad (I like the creamy parm) and lots of bread to go with the olive oil and herbs. It didn't take long at all. I was treating myself while pet& housesitting nearby. So not only did I have delicious dinner but enjoying leftovers for lunch today! Thanks to everyone at the Rockwood Rd Carrabbas for a delightful experience especially Sebastian and thank you manager Ashley for doing great PR for the restaurant when I called to compliment the food and service. Keep up the good work !

Frequently Asked Questions About Carrabba's Italian Grill

What type of cuisine does Carrabba's Italian Grill in Arden, NC serve?

Carrabba's Italian Grill serves authentic Italian cuisine, including dine-in, carryout, delivery, and catering options.

What are the dining options available at Carrabba's Italian Grill?

Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.