Buffalo Wild Wings

3.3
1026 reviews
Get DirectionsCallWebsite

Business Details

421 Airport Rd., Arden, NC
28704, United States
(828) 654-0197
https://www.buffalowildwings.com/locations/us/nc/arden/421-airport-road,-suite-102/sports-bar-1554

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
421 Airport Rd., Arden, NC
28704, United States

Hours

Reviews

3.3
1,026 reviews
5 stars
413
4 stars
169
3 stars
87
2 stars
75
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times for food, and unresponsive staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, overcooked, or incorrect orders, indicating inconsistency in food preparation.

Staff Performance

Feedback highlighted both positive and negative experiences with staff, with some servers praised for their attentiveness while others were criticized for poor service and management.

Management Concerns

Several reviews pointed to a lack of effective management and staffing issues, suggesting that the restaurant is understaffed and poorly organized.

Atmosphere and Cleanliness

Customers noted a generally good atmosphere for watching sports, but there were complaints about cleanliness and maintenance issues within the restaurant.
  • YY
    Yadira
    2 days ago
    5.0
    Our waiter, Craig, was absolutely amazing and incredibly welcoming. Even though he was the only server working, he still checked on us regularly and made sure we had everything we needed. His service was above and beyond. I highly recommend paying Craig a visit—he truly deserves all the appreciation for his hard work!
  • JC
    Joshua Chandler
    4 days ago
    1.0
    Very disappointing experience at this location. We waited about 5 minutes just to be acknowledged, and then another 22 minutes at the table without a single employee coming over. The manager (or supervisor) sat us and said someone would be right with us — but no one ever came. For 10pm, the restaurant was steady but definitely not busy, so we waited patiently. Eventually, we got up and left because we were never served or even spoken to. It’s sad to see this location — and the one on Tunnel — go downhill like this. The saying “you get what you pay for” really applies here. The wait simply isn’t worth the food anymore. I won’t be returning to either location until management or ownership makes real changes.
  • OS
    Oscar Suazo
    Oct 26, 2025
    5.0
    Ask for Mckenna. She the best.
  • AA
    adam Araujo
    Oct 26, 2025
    2.0
    When I arrived , it was 12:01 PM. There was not a single employee in sight. I looked at the bar amd asked if the wait was long and they didn't say much. After about 5 minutes the bartender emerged and i gave them my order. They didn't have the cheese for the pretzel bites which is fine. I ordered the buffalo wrap with blue cheese and it didn't come with that. The fries also tasted like they have been sitting out since the morning or the night before..... Most likely not going back
  • TJ
    Tonia Jackson
    Oct 23, 2025
    5.0
    Cassidy is the best bar tender/manager ever!! The food is always better, and the service is amazing.
Read more reviews on Google

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Arden, NC specialize in?

Buffalo Wild Wings in Arden, NC specializes in award-winning Buffalo, New York-style wings available in your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Arden?

Buffalo Wild Wings in Arden is open from 11:00 AM to midnight Monday through Wednesday and Sunday, and from 11:00 AM to 1:00 AM Thursday through Saturday.