Bojangles

Reviews

• LP

  Lisa Parker

  Dec 30, 2025
  1.0
  Placed order in drive thru. After she swiped the card I was told a totally different amount. I said that's not what I ordered. She said Would you like the order that you paid for ? I said no I want to pay for my order. She told me she fixed it and she didn't. I didn't know until I checked my credit card statement. I called back to speak with a manager only to be told I had to bring my receipt back and drive an hour each way for a correction. It wasn't worth the five dollars but I wonder how often this happens.
• MM

  Michael Martin

  Dec 1, 2025
  4.0
  Wonderful fried chicken. Just a hint of heat. Only issue is the portions — too much. I just wanted a piece of fried chicken and I had to get a combo
• KO

  kaster_gaming one

  Dec 1, 2025
  1.0
  30 minute wait on grilled chicken sandwich and super rude staff. Management was incompetent and rude.
• WF

  Wyndham Farrar

  Nov 24, 2025
  2.0
  So I went through the drive-thru. First, I hate the robot that takes to order. That needs to be done away with and quite honestly that has turned me off to Bojangles and I don't go to any Bojangles as often as I used to because of that. But tonight, I place my order through the robot and then when I finally got to the window I was told they were out of macaroni and cheese so I substituted mashed potatoes. I ordered a three-piece dark with mac and cheese and coleslaw and as previously mentioned I had to substitute mashed potatoes for mac and cheese. Well the mashed potatoes and I'm being kind were lukewarm. The biscuit which I love the bojangle biscuits because they're always so soft and fluffy well this one apparently been sitting around for quite a while cuz it was crunchy. Also someone was very heavy-handed with the spice on the chicken. It was too hot to eat and I had to throw away two of the three pieces that I ordered. I will never ever go back to this particular location. Also the guy Manning the window all he did was hand out the box to me and said here you go and didn't even look at me. I don't know what's happening with you all but you need to get your act together!
• NB

  Niye Bread

  Nov 23, 2025
  1.0
  Everytime I come through I order a single chicken supremes meal for myself and nothing more. Everytime I come through it’s the same experience. Get told it will be a 5 minute wait, asked to pull up while they finish my order, and end up waiting 15-20 minutes before inevitably going in to get my food because they forgot I was here. Stop telling people to pull forward if you’re going to forget about them. It’s incredibly rude to push someone who’s already paid for their food aside so you can serve other people who pulled up later. I will not be coming back to this bojangles again, the service is terrible. The people who work here are incredibly rude to customers, often make the food poorly, mess up orders, forget items, and are more interested in getting people out of their business than actually doing business. Do yourself a favor and go to chic-fil-a who can have 20 cars around their building and still get you served properly within 5 minutes. Bojangles does not know what efficiency is.

Frequently Asked Questions About Bojangles