Bojangles

3.6
928 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
320 Airport Road, Arden, NC
28704, United States

Hours

Reviews

3.6
928 reviews
5 stars
389
4 stars
189
3 stars
127
2 stars
64
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, including undercooked or stale items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.

Management Problems

Multiple reviews highlighted issues with management, including poor employee training and lack of oversight.

AI Ordering Concerns

Customers expressed frustration with the AI ordering system, citing errors and lack of personal interaction.
  • JS
    jeff stanberry
    5 days ago
    1.0
    Are here on 11/17/25 and the service was awful the employees were very rude and profane and the food was sub par
  • HC
    Hope Canipe
    Nov 10, 2025
    5.0
    Lovely experience at this Bojangles before the airport. A special shoutout to JonJon for his truly endearing and great customer service. You can tell he cares about his work and he made my day with how nice he was. Thank you!
  • KS
    Kimala Snowden
    Nov 1, 2025
    1.0
    They had a new untrained employee at the front register. We waited 45 minutes for our food. After about 30 minutes into the waiting he asked use if we had gotten our food 🤔 No we had not . He also had not given us the receipt. We then had to instruct him again on what we ordered and then we had to tell him what prices of chicken to put in the box, also instruct him to fill the side’s container all the way full. The biscuits were over cooked and hard. We also had to tell him several times that we wanted unsweetened tea. The whole visit was a disaster.
  • JR
    Jose Ramirez
    Oct 30, 2025
    2.0
    Food was good, my complain is the wait, it took more than 10 minutes, they said i had to wait 5, that's a long wait for fast food, and didn't get what i order, this is the second bogangles I've seen not being efficient, or something, what's going on here? Am a customer here for about 5 years now.
  • TB
    T B
    Oct 10, 2025
    1.0
    This restaurant has bad management. I placed an order at 3:30pm today online for a 22pc chicken meal including 2 sweet tea. When I got to the restaurant the manager was complaining about my order and I heard him cussing at his other employees about my order. He told me he was out of chicken breasts and offered to give me extra chicken legs as a replacement. When I asked how long will it take to make more chicken breasts, he had a bad attitude and said it will take 20 minutes. I said ok I will wait for the chicken breasts to cook. After I said that, he rolled his eyes and turned around. There was a black lady employee who was there and she also had bad attitude with me and another customer. The tables inside the restaurant was gross and they was not cleaned, the carpet was also dirty. The restaurant was empty other than me and the manager and the employee They could have taken the time to at least clean the tables, carpet, or the restroom. But instead they were on their phone finding music to play. This store needs a new manager and new employees who care for the customers. What a dumpy restaurant

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the opening hours of Bojangles in Arden, NC?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.