Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews mentioned inconsistent food quality, including undercooked or stale items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Management Problems
Multiple reviews highlighted issues with management, including poor employee training and lack of oversight.
AI Ordering Concerns
Customers expressed frustration with the AI ordering system, citing errors and lack of personal interaction.
JS
jeff stanberry
5 days ago
1.0
Are here on 11/17/25 and the service was awful the employees were very rude and profane and the food was sub par
HC
Hope Canipe
Nov 10, 2025
5.0
Lovely experience at this Bojangles before the airport. A special shoutout to JonJon for his truly endearing and great customer service. You can tell he cares about his work and he made my day with how nice he was. Thank you!
KS
Kimala Snowden
Nov 1, 2025
1.0
They had a new untrained employee at the front register. We waited 45 minutes for our food. After about 30 minutes into the waiting he asked use if we had gotten our food 🤔 No we had not . He also had not given us the receipt. We then had to instruct him again on what we ordered and then we had to tell him what prices of chicken to put in the box, also instruct him to fill the side’s container all the way full. The biscuits were over cooked and hard. We also had to tell him several times that we wanted unsweetened tea. The whole visit was a disaster.
JR
Jose Ramirez
Oct 30, 2025
2.0
Food was good, my complain is the wait, it took more than 10 minutes, they said i had to wait 5, that's a long wait for fast food, and didn't get what i order, this is the second bogangles I've seen not being efficient, or something, what's going on here? Am a customer here for about 5 years now.
TB
T B
Oct 10, 2025
1.0
This restaurant has bad management.
I placed an order at 3:30pm today online for a 22pc chicken meal including 2 sweet tea.
When I got to the restaurant the manager was complaining about my order and I heard him cussing at his other employees about my order.
He told me he was out of chicken breasts and offered to give me extra chicken legs as a replacement.
When I asked how long will it take to make more chicken breasts, he had a bad attitude and said it will take 20 minutes.
I said ok I will wait for the chicken breasts to cook.
After I said that, he rolled his eyes and turned around.
There was a black lady employee who was there and she also had bad attitude with me and another customer.
The tables inside the restaurant was gross and they was not cleaned, the carpet was also dirty.
The restaurant was empty other than me and the manager and the employee
They could have taken the time to at least clean the tables, carpet, or the restroom.
But instead they were on their phone finding music to play.
This store needs a new manager and new employees who care for the customers.
What a dumpy restaurant
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the opening hours of Bojangles in Arden, NC?
Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Does Bojangles offer delivery and takeout services?
Yes, Bojangles offers both takeout and delivery services.
Can I place an order online or through an app?
Yes, you can order online at Bojangles' website or through their mobile app available on both Apple App Store and Google Play.
Does Bojangles provide catering services for events?
Yes, Bojangles offers catering services.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Is there seating available at this Bojangles location?
Yes, this Bojangles location has seating available but the dining room is currently closed.
Does Bojangles have a drive-through service?
Yes, this Bojangles offers a drive-through service.
What places can I visit nearby Bojangles in Arden?
Nearby places include Cheerwine restaurant and pub, ALDI USA grocery store, and Tokyo Express Japanese restaurant. You might want to check out these places before or after your visit to Bojangles.
Are there convenient transit or shopping options near Bojangles?
Yes, nearby convenient locations include Fastop gas station and convenience store, Rutledge Commons shopping center with beauty salons, and Circle K convenience store, which can help you plan your trip around your visit to Bojangles.