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Arby's

3.6
(459 reviews)

Business Details

443 Airport Rd, Arden, NC
28704, United States
(828) 654-9034

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
443 Airport Rd, Arden, NC
28704, United States

Hours

Reviews

3.6
459 reviews
5 stars
167
4 stars
108
3 stars
73
2 stars
33
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

Food quality varied significantly, with some customers enjoying their meals while others received cold or incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Wait Times

Many customers expressed frustration with long wait times, both in the drive-thru and for food preparation.

Staffing Issues

Numerous reviews highlighted that the location appeared to be understaffed, impacting service speed and quality.
  • SM
    Summer Moore
    Jan 29, 2026
    4.0
    This is a really good Arby's The dining-in option isn't what I would do because it's inside a gas station and it's most certainly not anything atmospheric but the food is good The service is okay but it's decent and I would recommend this to anyone who's traveling through the area that lives in the area.
  • MT
    Matt Tabor
    Dec 12, 2025
    1.0
    Elderly guy at the register is a rude guy. I understand work and life are tough but hitting the register and rolling eyes at customers is the lowest of bars for customer service
  • SK
    Scott Kerth
    Nov 7, 2025
    5.0
    Even short-staffed, the service was friendly and efficient.
  • KW
    Kevin Wright
    Oct 24, 2025
    3.0
    My mom and I got the same sandwich, Beef-n-Cheddar. My mom asked me if we got the right sandwich, because several bits in she did not get and cheddar. When we look on both sandwiches the cheddar was clumped on the edge of the sandwich and not even close to the edge.
  • DM
    Donald Madle
    Oct 10, 2025
    1.0
    UPDATE#2 They took care of me! UPDATE; went again today 10:20am CLOSED!!! Check the response they run you around in a circle and then don't do anything, making it right means nothing to them. Takes me about 40 minutes from round trip to drive to this Arby's supposed to be open at 10:00 a.m. on a friday, I get there and they tell me they open at 11:00. I got a feeling this is going to be the next Arby's to go bye-bye.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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