Certified by 32* ICE BAR & Lounge • Mar 01, 2026
Reviews
4.2
563 reviews
5 stars
320
4 stars
135
3 stars
48
2 stars
12
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, inattentive staff, and rude bartenders.
Food Quality
While some patrons enjoyed the food, others criticized it for being subpar, overcooked, or not meeting expectations.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the vibe while others found it too loud or cramped.
Positive Staff Interactions
Several reviews highlighted positive experiences with specific staff members, noting their attentiveness and friendliness.
Takeout Problems
Customers expressed frustration with takeout orders, citing incorrect items and poor communication regarding Uber Eats.
SB
Sam B
Jan 9, 2026
5.0
Always great food...Wonderful service
MS
Margie S
Dec 28, 2025
1.0
DO NOT ORDER ON UBER EATS! I've eaten here before, plenty of times. I enjoy the food. However, I ordered off of Uber eats tonight. Waited over 2 hrs and now everything is closed.... too late. There was no response from Uber eats and when we finally got a hold of the ice bar, the girl mentioned they are not associated with Uber eats, THEN WHY ARE YOU GUYS AN OPTION ON THERE. Yes, im hangry 😤 😑 how are u guys listed on Uber eats!
SS
Suzie Shields
Dec 26, 2025
5.0
One of my favorite places. Staff is always excellent and never had a bad meal. It can sometimes get a little loud, likely because it's a smaller place, but it's tolerable. Love that they removed the booths and put in bar tables. Opened it up.
KG
Karen Griffin
Dec 13, 2025
3.0
So the music was too loud..
Bartender served my 2nd beer in the same glass as the first...first one not the same one .......gave attitude..
HR
Heather Realbuto
Nov 24, 2025
1.0
Don't waste your time or $ and surely skip if you're hangry! So I sent my food back twice... Ziti has no meat and cheap, overcooked Wal-Mart-style pasta with sugary sweet sauce.... So I order the "safe" cx tenders... Whoah yuck... Not even close to on point with Bojangles... and thennnnn... The artichoke dip wasn't bad so I ate it and the manager insisted I pay for the chicken tenders I sent back! Low budget, hard pass, won't return to eat. Servers were polite. Music was good!