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Bojangles

3.3
(688 reviews)

Business Details

(336) 431-1294

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
10207 South Main Street, Archdale, NC
27263, United States

Hours

Reviews

3.3
688 reviews
5 stars
246
4 stars
126
3 stars
96
2 stars
50
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for their orders, even when the restaurant was not busy.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.

Staff Attitude

Numerous customers noted unprofessional behavior and rudeness from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt kitchen areas.

Management Issues

Frequent calls for better management and staffing were noted, with customers expressing frustration over the lack of organization and efficiency.
  • YT
    Yvette Teel
    4 days ago
    1.0
    Waited 30 mins for chicken and when it came out it was burnt. If staff wasn't standing around talking things would run smoother. The front end cashier didn't not understand anything we said and got our 3 orders wrong.
  • RT
    Robert Thompson
    6 days ago
    1.0
    This use to be a Bojangles that had great service but over the last year it has become the worst one I’ve been too. Whoever the owner is needs to step up and do something. The wait times here are ridiculous. Everytime I get 8pc family meal they out of chicken. It’s a special u should have chicken ready.
  • DM
    Deen M
    Feb 19, 2026
    4.0
    Ordered a steak egg and cheese combo with bow rounds and a sweet tea light ice. The biscuit was spot on, the bo rounds were fresh but a little greasy, and the sweet tea barely had any sugar in it. So overall I would just say taste your sweet tea before you leave.
  • SC
    Sandra Cress
    Jan 29, 2026
    1.0
    The evening shift is awful They need another manager in this store. It’s in such a great location but the service is awful. It’s a shame I have to pull forward when I’m the only person in line. Then when I get my food it’s not right or it’s cold. Looking through the window and seeing how nasty the floors are, trash in the floor. Always seems to be only 2-3 people working. Definitely need to hire more workers that want to work. I had to wait on biscuits so they told me to pick another side. I thought they were giving me another side because of the inconvenience. Not the case. I told them I still wanted my biscuits. They said really?? Then pull up it will be around 17 minutes. I got hot biscuits but my fries were COLD. TOO MUCH COMPETITION AROUND FOR THIS KIND OF SERVICE . Management needs to step it up
  • LL
    Lecora Lee
    Jan 22, 2026
    1.0
    Cierra was working the window 1/22 when I came for lunch. As I pulled off to sit in the parking lot and eat I realized they didn’t put a ranch in the bag with my Bo Bites. No big deal, I walked inside with my receipt and she was also standing at the register for walk up customers. I asked “hey can I get a ranch, I just came through the drive thru”. She continued to busy herself with changing out trays. Another woman came up and asked me if I needed to order. I repeated I just needed a ranch, and she got it for me. She said “sorry about that have a nice day”. I told her no problem, and thanks. Cierra proceeded to look over and say “SORRY? Why are you saying sorry? She didnt PAY for a ranch.” I did indeed PAY for a ranch, because it comes as a sauce with Bo Bites. Yall need to get it together here, it’s so hard to get a job as it is, and it’s truly crazy yall are playing with your job security treating customers like this when they’re being polite. Over a cup of ranch.

Frequently Asked Questions About Bojangles

What kind of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours for Bojangles in Archdale?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, Sunday, and also on Saturday, with extended hours until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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