Numerous reviews highlighted poor customer service, with many customers reporting rude staff and incorrect orders.
Food Freshness
While some customers praised the freshness of the food, others complained about cold and poorly prepared items.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
Speed of Service
Customers noted inconsistent service speed, with some praising quick service while others reported long wait times.
DD
Dizb
Dec 14, 2025
5.0
Good service ans fresh food.
AA
Anonymous Anonymous
Dec 1, 2025
5.0
The employees were really kind and nice. They got our food out quickly too! The burgers, nuggets, and fries were fresh!
JS
Jorge Santillan
Nov 16, 2025
1.0
Burgers were cold minus the chicken fingers.
VH
Verity Haines
Nov 15, 2025
1.0
We had three separate orders and they messed up all of them. The first order they gave us the wrong size frosty, and they were rude and laughed at us when we thought they had a breakfast menu. The second order we ordered spicy nuggets and they gave us again the wrong size frosty, though this time in the other directions (bigger than we ordered). For the final order, they gave us the wrong kind of cookie despite having said the right kind verbally multiple times while we were ordering. They also gave us a medium coke instead of a frosty. (None of us ordered any soda, I don’t know how you mess this up so bad).
Overall they were rude for no reason, and seemed unable to do a single order correct.
AA
Alek
Oct 12, 2025
5.0
They're always incredibly quick, and I've only ever had them make a mistake one time, and we regularly stop by for lunch breaks. Appreciate y'all!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 1900 Lake Pine Drive, Apex, NC?
Wendy's at 1900 Lake Pine Drive is open every day from 10:00 AM to 10:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location offers drive-thru service daily from 10:00 AM to 10:00 PM.
Can I order Wendy’s food online or via an app?
Yes, you can order Wendy's food online at https://order.wendys.com or through the Wendy's mobile app available in the App Store.
Is breakfast served at the Wendy’s on Lake Pine Drive?
Yes, this location serves breakfast items including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy’s at 1900 Lake Pine Drive for questions or feedback?
You can call (919) 387-8640, use the Live Chat or leave a message on their Contact page at https://www.wendys.com/contact-us, or complete their Customer Satisfaction Survey online.
Is delivery available from Wendy’s in Apex, NC?
Delivery may be available; visit the app or https://order.wendys.com and enter your address to confirm delivery options.
What nearby places can I visit along with Wendy’s at 1900 Lake Pine Drive?
Nearby you can find Tidal Wave Auto Spa for car washing, Perkins Restaurant & Bakery for additional dining options, and Apex General Dentistry for dental services.
Are there nearby attractions for outdoor activities close to the Wendy’s location?
Yes, Jordan Lake, NC is nearby for outdoor and active life activities, ideal for a visit before or after dining at Wendy’s.
Which other fast food restaurants are located near the Wendy’s on Lake Pine Drive?
Close to Wendy’s, you’ll find McDonald’s and Schlotzsky’s, providing additional fast food and sandwich options in the area.