Wendy's

3.8
887 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
790 W. Williams Street, Apex, NC
27502, United States

Hours

Reviews

3.8
887 reviews
5 stars
366
4 stars
231
3 stars
132
2 stars
50
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or inattentive staff, particularly at the drive-thru, leading to a frustrating experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent food preparation.

Food Quality

Feedback on food quality was mixed, with some praising specific items while others reported undercooked or bland food.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, which detracted from their experience.

Speed of Service

While some customers experienced fast service, others reported long wait times and delays in receiving their orders.
  • JB
    John Biddix
    5 days ago
    1.0
    Would have loved to have been able to eat here but was turned away. Ordered 2 chocolate frostys tonight but did not get them because the frosty machine was down for cleaning during business hours. Quite surprised.
  • MM
    myaa
    Nov 10, 2025
    2.0
    I ordered a biggie bag off of doordash and paid an extra nine dollars for a large meal and they gave me the smallest fry possible😭 I tried calling them up but the lady told me they couldn’t deliver my large fry and didn’t offer a refund at all. Just order somewhere else.
  • RA
    RKG Austin
    Sep 30, 2025
    5.0
    Perfect score from the health inspector, fast service, delicious food.
  • PP
    PG
    Sep 23, 2025
    1.0
    Love Chili? Go elsewhere bc you'll need a microscope to find the beef; the sauce and beans are in overload. Plus, no longer filled to the top. More like a twee over ¾ full. They pulled this donkey dust last year, so we avoided it until recently. We had 3 successful drive thru orders which is why I didn't check at the window today. I'd take it back, but it's been a long day. I suggest Shake Shack @ Waverly Place in Cary, or the Dug Out ("Dock Ellis" = mahhhveLush) in Apex off Olive Chapel and Kelly Rd. Worth the extra bucks and you WILL be pleased. This Chilis is a bad joke. Please, do that *Nancy thang* and "just say no!"
  • SF
    Steve Fuller
    Sep 10, 2025
    2.0
    Went thru drive thru , asked for a receipt , glad I did , they charged me $2 for some booklet that I didn’t ask for .. I went inside and they handed me the $2, they are supposed to void the original and ring up the correct amount…. Rip off

Frequently Asked Questions About Wendy's

Is 790 W. Williams Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.