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Subway

2.8
(252 reviews)
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Business Details

5412 Apex Peakway, Apex, NC
27502, United States
(919) 362-7976
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Apex Subway® Restaurant at 5412 Apex Peakway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5412 Apex Peakway, Apex, NC
27502, United States

Hours

Reviews

2.8
252 reviews
5 stars
69
4 stars
43
3 stars
18
2 stars
19
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive of customer concerns.

Food Quality

Many customers reported unsatisfactory food quality, including stale bread, insufficient toppings, and incorrect orders.

Cleanliness Issues

Several reviews mentioned cleanliness problems, including sightings of roaches and overall unsanitary conditions in the store.

Order Fulfillment

Customers frequently experienced issues with online orders not being ready, incorrect items being provided, and long wait times.

Management Concerns

Feedback indicated a lack of effective management, with complaints about staff training and handling of customer complaints.
  • AC
    Ann_N_NC North Carolina
    Feb 5, 2026
    2.0
    Don't do it I used to like it,but for the past two orders, I had to get a refund. The bread wasn't fresh and they didn't even put my mayonnaise or mustard on it. Very unprofessional. I wont order from them again.
  • BH
    Bridget Hunt
    Jan 17, 2026
    1.0
    Ordered online was not ready in 40 mins after ordering. Also the lady working was not nice and didn’t seem to care. Also the lady working just ignored everyone else that needed to cancel their orders because they did online and they were not ready. Still trying to figure out how to get my money back because she wouldn’t even cancel my order cause she wasn’t listening to me. She walked away from me when we were speaking.
  • WM
    Withers Megan
    Nov 25, 2025
    5.0
    quick , fast, okay
  • TT
    Tori
    Nov 5, 2025
    5.0
    Beautiful clean store! Smelled amazing when I walked in. Kind staff
  • PB
    P B
    Oct 29, 2025
    1.0
    Never again. For the safety of your family please never come here. We ordered from doordash and the bag of chips we got was RAT bitten. If their chips are defected who KNOWS how the actual food is. Couldn't even finish our sandwiches because of how disgusted we were. Never coming to this subway again.
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Frequently Asked Questions About Subway

Where is Subway in Olive Chapel Village located?

Subway is located at 5412 Apex Peakway, Olive Chapel Village, Apex, NC 27502.

What are Subway's operating hours?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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