Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Apex, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Apex pizza for any occasion. Call us for pizza delivery in Apex or stop by 1238 West Williams Street for carryout to order the best pizza in Apex, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
287 reviews
5 stars
132
4 stars
50
3 stars
25
2 stars
16
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and dismissive behavior from management.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing issues like undercooked pizza, incorrect orders, and poor ingredient quality.
Order Accuracy
Numerous reviews mention problems with order accuracy, including wrong items being delivered and issues with the size of pizzas.
Delivery Issues
Customers frequently reported delays in delivery times and problems with scheduled deliveries, leading to cold food upon arrival.
Positive Experiences
Despite negative feedback, some customers shared positive experiences, highlighting quick service and good food quality during certain visits.
- TTTracy TotmanOct 31, 20251.0I ordered a pizza a 5 PM. The estimated time of arrival was 6:35-6:45. The pizza did not arrive until 10pm. Since 9 pm I’ve been on hold to speak to a manager to cancel my order. I will call back to request a refund the next day because no one has answered my call and I’ve been on hold for over an hour. I do not recommend ordering anything from here due to their extremely poor customer service. This is the first and last time I order from this location.
- RIRenee IvkovichOct 31, 20251.0Ordered for delivery at 5:30 and they quoted delivery for 7:04 - 7:14. Knowing it is Halloween we understood the wait. At 730 we tried to call and got no where. My husband finally got dressed and drove there at 9:00. Ended up picking up our cold pizza from the rack out front. No one offered refund. Line out the door. I get it is Halloween but i will never order here again.
- MJMary JOct 31, 20251.0Absolutely an incompetent Papa John’s! Ordered food that was told wound take 45-55 minutes, turned into almost a 2 hour wait by the time pizza would be done! Cancelled order, will never try and order from here again!
- JBJ.R. BashamOct 10, 20251.0The worst customer service. No one at counter waiting 20 minutes just to pay for pizza. Left because no manager was there to fix anything. Don't go here ever.
- STShubham TyagiOct 8, 20251.0This place is typically fine, but tonight I got breadsticks from here that had literal raw dough inside.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Apex, NC?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 12:00 AM, and Thursday to Saturday from 10:00 AM to 1:00 AM.
Can I order Papa Johns Pizza online for carryout or delivery?
Yes, you can order online for carryout or delivery through their official website or mobile apps available on iOS and Android.
Does Papa Johns Pizza offer contactless delivery services?
Yes, Papa Johns provides no-contact delivery services to ensure safe and convenient pizza delivery.
What types of food and products does Papa Johns Pizza in Apex offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages suitable for lunch, dinner, and dessert.
Where is Papa Johns Pizza located in Apex, NC?
Papa Johns Pizza is located at 1238 West Williams Street, Apex, NC, 27502, USA.
Are there any special holiday hours for Papa Johns Pizza?
Papa Johns is closed on December 25, 2024. On December 24 and 31, 2024 and January 1, 2025, they are open from 10:00 AM to 12:00 AM for delivery and 10:00 AM to 11:40 PM for takeout.
What nearby places can I visit around Papa Johns Pizza in Apex?
Nearby you can find the Belgian Cafe for coffee, Baker’s Dozen Donuts Apex for sweets, and Velvet Bee Wax & Beauty Studio for beauty treatments, all within a short distance.
How can I use nearby transit or local landmarks to find Papa Johns Pizza in Apex?
Locating Papa Johns is easier by referencing local establishments nearby such as Belgian Cafe and Baker’s Dozen Donuts Apex. These popular spots are landmarks that help guide customers to the restaurant on West Williams Street.
Are there other dining options near Papa Johns Pizza in Apex?
Yes, Goal Den Success is a nearby restaurant, and Bonafide Bakeshop & Cafe offers a cafe experience within close proximity for alternative dining choices.
Can I find wellness or medical services near Papa Johns Pizza?
Yes, nearby wellness services include New Age Dermatology Center, Evolution Physical Therapy and Wellness, and Peak Family Medicine for health and medical needs.