Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Apex, NC, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Apex pizza for any occasion. Call us for pizza delivery in Apex or stop by 1238 West Williams Street for carryout to order the best pizza in Apex, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.6
291 reviews
5 stars
135
4 stars
50
3 stars
25
2 stars
17
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and long wait times for assistance.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong sizes and missing items.
Food Quality
Several customers expressed dissatisfaction with the quality of the food, citing undercooked pizzas and poor ingredient quality.
Staff Friendliness
Despite negative experiences, some customers praised the friendliness of certain staff members and managers who provided good service.
Delivery Issues
A significant number of reviews mentioned delays in delivery times and problems with the online ordering system.
- GGGlobetrotterJan 3, 20265.0I visited Papa Johns today and really enjoyed the pizza. The quality was very good and everything tasted fresh.[rickeatsdc] The man who made my pizza was very patient, kind, and helpful. He took his time to listen to my order and made sure everything was correct.[deel +1] Because of his excellent service, I had a very good experience at this store. I will definitely come back again and recommend this Papa Johns to my friends.
- RKRushabh KothariDec 15, 20255.0Very friendly staff and Always get things on time
- MMMike MNov 26, 20255.0Ordered for pick up and it was ready on time. Half cheese half pepperoni. I checked the pizza when I got in my car and it had a huge bubble on 2-3 pc and there was pepperoni on the other couple of cheese pc. I brought it back and the manager was incredibly accommodating they immediately started remaking and she took great care of me. They were clearly understaffed and rushing so I understand and sincerely appreciate the manager for taking care of me. Generally food tastes great and is ready on time with higher quality ingredients, better in every way than the other place nearby in the same plaza. I will continue coming here but suggest double checking before leaving just in case
- TTTracy TotmanOct 31, 20251.0I ordered a pizza a 5 PM. The estimated time of arrival was 6:35-6:45. The pizza did not arrive until 10pm. Since 9 pm I’ve been on hold to speak to a manager to cancel my order. I will call back to request a refund the next day because no one has answered my call and I’ve been on hold for over an hour. I do not recommend ordering anything from here due to their extremely poor customer service. This is the first and last time I order from this location.
- RIRenee IvkovichOct 31, 20251.0Ordered for delivery at 5:30 and they quoted delivery for 7:04 - 7:14. Knowing it is Halloween we understood the wait. At 730 we tried to call and got no where. My husband finally got dressed and drove there at 9:00. Ended up picking up our cold pizza from the rack out front. No one offered refund. Line out the door. I get it is Halloween but i will never order here again.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Apex, NC?
Delivery is available Monday to Wednesday and Sunday from 10:00 AM to 12:00 AM, and Thursday to Saturday from 10:00 AM to 1:00 AM.
Can I order Papa Johns Pizza online for carryout or delivery?
Yes, you can order online for carryout or delivery through their official website or mobile apps available on iOS and Android.
Does Papa Johns Pizza offer contactless delivery services?
Yes, Papa Johns provides no-contact delivery services to ensure safe and convenient pizza delivery.
What types of food and products does Papa Johns Pizza in Apex offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages suitable for lunch, dinner, and dessert.
Where is Papa Johns Pizza located in Apex, NC?
Papa Johns Pizza is located at 1238 West Williams Street, Apex, NC, 27502, USA.
Are there any special holiday hours for Papa Johns Pizza?
Papa Johns is closed on December 25, 2024. On December 24 and 31, 2024 and January 1, 2025, they are open from 10:00 AM to 12:00 AM for delivery and 10:00 AM to 11:40 PM for takeout.
What nearby places can I visit around Papa Johns Pizza in Apex?
Nearby you can find the Belgian Cafe for coffee, Baker’s Dozen Donuts Apex for sweets, and Velvet Bee Wax & Beauty Studio for beauty treatments, all within a short distance.
How can I use nearby transit or local landmarks to find Papa Johns Pizza in Apex?
Locating Papa Johns is easier by referencing local establishments nearby such as Belgian Cafe and Baker’s Dozen Donuts Apex. These popular spots are landmarks that help guide customers to the restaurant on West Williams Street.
Are there other dining options near Papa Johns Pizza in Apex?
Yes, Goal Den Success is a nearby restaurant, and Bonafide Bakeshop & Cafe offers a cafe experience within close proximity for alternative dining choices.
Can I find wellness or medical services near Papa Johns Pizza?
Yes, nearby wellness services include New Age Dermatology Center, Evolution Physical Therapy and Wellness, and Peak Family Medicine for health and medical needs.