Panera Bread

4.0
842 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Apex is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1001 Beaver Creek Commons Dr, Apex, NC
27502, United States

Hours

Reviews

4.0
842 reviews
5 stars
433
4 stars
208
3 stars
74
2 stars
55
1 star
72

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers have reported a decline in food quality, with issues such as small portions, incorrect orders, and unsatisfactory taste.

Service Issues

Many reviews highlight slow service, incorrect orders, and poor communication from staff, leading to customer frustration.

Cleanliness

Multiple customers noted cleanliness issues, including dirty tables and a messy dining area, which detracted from their experience.

Staff Friendliness

Despite service issues, several reviews praised the friendliness and helpfulness of the staff, indicating a positive aspect of customer service.

Atmosphere

The atmosphere is generally appreciated for being a good place to work or meet, although some found it uncomfortable due to cleanliness and seating arrangements.
  • AF
    Amy Furbee
    Dec 22, 2025
    5.0
    The broccoli soup and brownies are amazing.
  • LW
    Lais Williams
    Dec 21, 2025
    5.0
    The staff here is very nice I enjoy coming here!
  • BA
    B. A.
    Dec 20, 2025
    2.0
    To-go orders are wrong 75% of the time
  • DB
    Danielle Bouchery
    Dec 19, 2025
    2.0
    I used to LOVE Panera but haven't been in a couple years. I had a hankering for the broccoli cheddar soup today and also ordered half the chicken salad sandwich because it used to be one of my favorites. The broccoli cheddar was still good but the chicken salad sandwich is honestly gross now. It tasted like something you'd buy from a gas station. I had heard that Panera's quality had greatly decreased, but now I can say so for myself. I won't be back unfortunately.
  • CB
    Cody Banks
    Dec 17, 2025
    5.0
    I stopped here while traveling for work for a late dinner. The food was fast, fresh and delicious. I also received exceptional service. The manager was clearly on top of his store and was sure to make sure the guests were taken care of. Great experience, I'll be back to this location next time I'm in the area.

Frequently Asked Questions About Panera Bread

Does Panera Bread Apex accept reservations?

No, Panera Bread Apex does not accept reservations.

What are the opening hours for Panera Bread Apex?

Panera Bread Apex is open from 6:00 AM to 9:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 7:00 AM to 9:00 PM on Sunday.