Five Guys

4.4
1502 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1075 Pine Plaza Drive in Apex is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1075 Pine Plaza Drive, Apex, NC
27523, United States

Hours

Reviews

4.4
1,502 reviews
5 stars
966
4 stars
338
3 stars
114
2 stars
35
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and fresh, though there were complaints about soggy fries and inconsistent portion sizes.

Service Experience

Many reviews highlighted friendly and helpful staff, with some instances of excellent customer service, although there were also reports of slow service and issues with order accuracy.

Pricing Concerns

Numerous customers expressed that the prices are high for the quality of food, with many feeling that the cost does not justify the experience.

Cleanliness

While some customers noted that the restaurant was clean and well-maintained, others pointed out issues with the cleanliness of the bathrooms and dining area.

Consistency

Several customers appreciated the consistent quality of food across different locations, although some noted a decline in quality at times.
  • KF
    Ken Faulkner
    Nov 11, 2025
    5.0
    Best fries of all the burger chains, and fully customizable burgers cooked fresh. Don’t be mislead by the “little” burger - it is plenty big enough. And an order of “small” fries can easily feed two. Costs a bit more but worth it.
  • TC
    Taylor Cook
    Nov 8, 2025
    5.0
    Had a great experience at the Apex Five Guys! The burgers were fresh and delicious — just what you hope for. The team was friendly and really communicative throughout our visit. I was especially impressed watching how they handled a small mix-up with the order before mine — they stayed calm, respectful, and worked with the customer quickly to make it right. You can tell the staff here actually cares about their service and customers. Great food and great people — we’ll definitely be back!
  • JW
    Joshua Whitford
    Nov 7, 2025
    5.0
    The manager Andres and his team are doing great. No complaints everything’s cooked to order.
  • JF
    James Fogleman
    Nov 5, 2025
    1.0
    I placed a order for a small fry and cheeseburger with mushrooms, grilled onions, lettuce ,mustard, and ketchup. Get home open the order I have (2) cheeseburgers that were totally wrong. The cheeseburgers had mayo, ketchup, pickles, mustard and no mushrooms. I hate pickles!! I will try not to stop at this five guys when I am in apex.
  • WF
    Will F
    Oct 15, 2025
    5.0
    Awesome, fresh cooked burgers and friendly staff!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.