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Domino's Pizza

3.2
(278 reviews)

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Apex? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1284 W Williams Street Suite 201 Ste 201.

Location

Domino's Pizza
1284 W Williams Street Suite 201, Apex, NC
24502, United States

Hours

Reviews

3.2
278 reviews
5 stars
113
4 stars
39
3 stars
15
2 stars
20
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor communication from staff, leading to frustration and dissatisfaction.

Staff Attitude

Several reviews highlighted unprofessional and rude behavior from employees, particularly management, which negatively impacted the customer experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inadequate responses to complaints, contributing to a lack of trust in the service.

Food Quality

While some customers praised the taste and quality of the pizza, others reported issues with undercooked or poorly made items, indicating inconsistency.

Positive Experiences

Despite the negative feedback, a few customers noted positive interactions with staff and satisfactory food quality, suggesting that experiences can vary significantly.
  • BM
    Bhaskar Mahyavanshi
    5 days ago
    1.0
    Today I ordered a pizza with Black Olive, Onion and Pineapple as topics. The pizza came without any black olives. I called the manager and he just told me to let it go; he couldn't do anything about it. I didn't expect this poor service from Dominos. Probably time to move away from Dominos.
  • AM
    Abiel Mudragada
    Feb 23, 2026
    3.0
    It is a pretty convenient location for pickup pizza, but not anything else. Staff was nice though.
  • MK
    Marcus Kirtley
    Feb 14, 2026
    3.0
    Pizza estimate was wayyy off. They were very busy and very discombobulated inside the store. They need some serious help with organization and process execution.
  • RM
    Rimika Mittal
    Feb 6, 2026
    1.0
    I ordered a veggie pizza online for home delivery and i got a chicken pizza instead. When I called them to deliver my correct order, first the associate agreed and then put me on hold. He later said that he spoke to the manager and that I need to go back to the store personally and return the chicken pizza which I had not even ordered. They wanted to check if the chicken pizza was good and unused and only then they would give me my correct order. This is utterly ridiculous and unprofessional. I am a pure vegetarian and first, you gave me a chicken pizza, second, it was your fault for delivering incorrect pizza, third, why should I go and return the chicken pizza when I paid for the online delivery!! Absolutely disgusting customer service. I would have given 0 stars if I had the option Well you asked me to reach out on email but didn’t bother to respond to my email. Nor did I receive any refund !
  • PK
    Praveen Kumar
    Feb 1, 2026
    1.0
    I had a disappointing experience with my recent Domino’s order at this location. I ordered two pizzas — a Pacific Veggie and a Buffalo Chicken — but both were made incorrectly. The veggie pizza had buffalo sauce added, and the Buffalo Chicken had no chicken or buffalo sauce at all. I reported the issue and was asked to send photos, which I did. When I visited the store a few days later, the manager acknowledged the mistake and promised to credit both pizzas to my account. However, when I called a week later to redeem the credit, I was told there was no record of it. Even after speaking to the same manager and contacting Domino’s customer service, nothing was resolved. I received a message saying my case was closed, but I never got a call back or my replacement pizzas. Very disappointed with how this was handled — I expected better customer service and accountability from Domino’s.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Apex offer?

They offer Specialty Pizzas and options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in Apex?

Open daily from 10:00 AM to 12:00 AM; Fridays and Saturdays extended until 1:00 AM.

Brand Certified Facts from Domino's Pizza

This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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