Numerous customers reported poor service, including rude staff and long wait times.
Food Quality
Several reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
Some customers noted that the location was clean, while others experienced unsanitary conditions.
Operational Issues
Customers expressed frustration over inaccurate hours of operation and staff shortages leading to early closures.
Positive Experiences
Despite the negative feedback, some customers enjoyed their food and found certain staff members to be friendly.
EG
Esteban Garcia
Nov 11, 2025
5.0
Gave me free blizzard for Veterans Day
JB
Jeffrey Bishop
Nov 10, 2025
5.0
Sheila is awesome
DM
Destiny Matson
Nov 6, 2025
5.0
Me and my son stopped to eat they mad his blizzard by the time we sat and my banana split 30 seconds later.
Our food is good and service was great
AW
Aiden Whitworth
Oct 17, 2025
1.0
showed up at 9:15, website says they close at 10pm. but they were only open for ice cream, interesting closing the grill an hour early
GQ
Greyson Quiller
Sep 30, 2025
1.0
Very horribly run restaurant. Service was awful they clearly didn't want to serve me. Told me my tender basket would take 10 minutes to make, didn't want to complain so just asked for 2 cheeseburger meals for my friend and I. At the end of my order I clearly told them what sauces I wanted. Got to the window, I wasn't greeted, he just stared at me. I was given my order and got 2 of the sauces I asked for, then asked for another 2 and told me I'd have to pay. I offered to pay, then the manager told me that I couldn't do that all of the sudden. He gave me my drinks 2 minutes later and they were both close to halfway full. Not too sure what's going on at this location but would not recommend ever coming here. Maybe just make it a subway like every other shared circle k.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2105 Ten Ten Rd, Apex, NC 27539-8134, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it welcomes families and is good for kids, making it a great spot for all ages.
Can I order Dairy Queen Grill & Chill food online?
Yes, you can place pickup orders online through their official ordering website.
Are there any exclusive deals available at Dairy Queen Grill & Chill?
Yes, downloading the Dairy Queen app provides access to exclusive deals and mobile rewards.
What nearby restaurants can I visit around Dairy Queen Grill & Chill?
Nearby restaurants include La Pena De Horeb (Mexican), Big Sergio’s Pizza (Italian), Blue Rain Cafe (American), and Cocina Mexicana (Mexican salad bar).
Are there any nearby places for beauty or wellness services near Dairy Queen Grill & Chill?
Yes, Glossy Nails Bar and Ten Ten Nails are nearby for nail and beauty services, perfect if you want to pamper yourself before or after enjoying your meal.
What other nearby amenities can customers access when visiting Dairy Queen Grill & Chill?
Customers can find practical services nearby like CashPoints® ATM, Harmony Animal Rescue Clinic, Batteries Plus, and convenience stores like Circle K.