Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
455 reviews
5 stars
213
4 stars
98
3 stars
41
2 stars
25
1 star
78
J
[J]avi
1 day ago
1.0
ENGLISH TEXT:
Date: 03/06/2026
Time: 6:09:33
Employee: Sheila
Closed by Employee: Christopher
Terrible experience. If you're thinking about going, READ THIS BEFORE YOU GO.
My wife and I were in the drive-thru, and the person who first helped us could barely speak. He was mumbling and not pronouncing the words clearly. When I politely asked him to repeat what he was saying, he spoke even more unclearly and raised his voice (obviously annoyed).
In the end we managed to order what we wanted:
1 Strawberry Milkshake
1 Banana Split
When I said “Banana Split,” he asked me to repeat it about four times. I don’t think that’s a confusing word at all. It’s literally “BANANA SPLIT.” You can’t really confuse “Banana Split” with something else.
Then we received our items. First of all, the Strawberry Milkshake didn’t even look pink. While I was eating my Banana Split, I noticed the banana was overripe (almost rotten). The pineapple tasted rancid, and the strawberries looked dark and tasted horrible as well.
My wife told me her Strawberry Milkshake tasted like everything except strawberry. So I don’t know if it was because of the employee and his lack of professionalism, or if this Dairy Queen is just bad.
Next time I will speak with the manager, supervisor, or whoever is in charge. HORRIBLE.
TEXTO EN ESPAÑOL:
Fecha: 03/06/2026
Hora: 6:09:33 PM
Employee: Sheila
Closed by Employee: Christopher
Horrible experiencia. Si estás pensando en ir, LEE ESTO ANTES DE IR.
Mi esposa y yo estábamos en el Drive Thru y el que nos atendió en primer lugar ni siquiera sabía hablar, hablaba entre los dientes (no sabia vocalizar las palabras), y cuando le pedía pacíficamente que me repita lo que me estaba diciendo, hablaba más trabado y con un alto tono de voz (enojado obviamente). Al final logramos pedir lo que queriamos:
-1 Strawberry Milshake
-1 Banana Split
Cuando le dije sobre el "Banana Split" me dijo que lo repita como 4 veces, y yo creo que no es tan confusa esa palabra literalmente "BANANA SPLIT" no puedes confundir "Banana Split" con otra cosa.
Entonces nos pasan nuestros productos, en primer lugar el Strawberry Milkshake ni siquiera se veía rosado. Mientras me iba comiendo mi Banana Split me fijo que la Banana está pasada de madura (casi podrida)
La piña sabia rancia
Y las fresas se veían negras y sabían horribles también.
Mi esposa me dice que su Strawberry Milkshake sabe a todo menos a Fresa. Entonces no sé si fue por el empleado y su poco profesionalismo o este Dairy Queen es simplemente malo.
Para la próxima vez hablaré con su Manager, Supervisor o quien sea. HORRIBLE.
JB
Jason Braglin
5 days ago
1.0
If you want a burger cooked yesterday, and microwaved today. This is your place.
WP
Winston Penley
Feb 20, 2026
4.0
Food was fresh, service was great. Everyone was busy cleaning or preparing food orders.
All the staff was extremely courteous.
MC
Marcus Chavis
Feb 3, 2026
1.0
The lady in the back cooking was very angry and yelling at the costumers. They also gave me old ranch is was separating and lumpy.
SB
savannah bostwick
Jan 30, 2026
1.0
I wish I could leave this place a negative star. I stopped by for a quick treat and simply asked for the chocolate dip sauce on the side. I was told this location “does not do that,” even though I have ordered it this way from this same location before. I then asked for a little extra chocolate sauce and was denied.
The cashier at the window said he needed to wait for his manager, so I waited. After several minutes, the manager still had not come over. When the cashier reopened the window, I asked if I could just have the original dip sauce and requested the manager’s name. At that point, the manager came over, did not introduce herself, refused to give her name, and waved her hands in my face in an aggressive manner.
This interaction was extremely unprofessional and unnecessary over a simple request. Management should review the drive-through cameras from January 30, 2026, around 9:15–9:25
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 2105 Ten Ten Rd, Apex, NC 27539-8134, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 11:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it welcomes families and is good for kids, making it a great spot for all ages.
Can I order Dairy Queen Grill & Chill food online?
Yes, you can place pickup orders online through their official ordering website.
Are there any exclusive deals available at Dairy Queen Grill & Chill?
Yes, downloading the Dairy Queen app provides access to exclusive deals and mobile rewards.
What nearby restaurants can I visit around Dairy Queen Grill & Chill?
Nearby restaurants include La Pena De Horeb (Mexican), Big Sergio’s Pizza (Italian), Blue Rain Cafe (American), and Cocina Mexicana (Mexican salad bar).
Are there any nearby places for beauty or wellness services near Dairy Queen Grill & Chill?
Yes, Glossy Nails Bar and Ten Ten Nails are nearby for nail and beauty services, perfect if you want to pamper yourself before or after enjoying your meal.
What other nearby amenities can customers access when visiting Dairy Queen Grill & Chill?
Customers can find practical services nearby like CashPoints® ATM, Harmony Animal Rescue Clinic, Batteries Plus, and convenience stores like Circle K.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: