Many customers praised the exceptional service provided by various staff members, particularly highlighting servers like Keith, Ava, and Robin for their attentiveness and friendliness.
Food Quality
While some customers enjoyed the food, others reported inconsistencies in quality, with specific dishes being described as cold, salty, or lacking flavor.
Atmosphere
Several reviews mentioned discomfort due to the restaurant being too cold, impacting the overall dining experience.
Value for Money
There were mixed feelings about the value of the meals, with some customers feeling that portion sizes were small for the price paid.
NM
Neil Mitchell
5 days ago
5.0
Our server Alyssa did a great job. She was very attentive making sure all our needs were met. She made sure we did not run out of our beverages, all food desires were met, and that the food quality was good. I would definitely recommend this restaurant and Alyssa for quality and service.
AH
AJ Hsiao
6 days ago
5.0
We love our carrabbas!! This location is always super clean and the staff is incredibly nice. We've been served by Katie I think three times now and she's an angel. She checks on us super consistently and is really quick with our drinks :) she also remembered us from when we'd came before!! The food's always good of course too
YF
Yankee Fan
Jan 4, 2026
1.0
Twice. Now, i've placed a takeout order only to be disappointed both times and to. Night, the chicken parm was inedible both times the food was cold.,It definitely was not worth the money I paid. I've learned my lesson not to order food on Sunday night.
EC
eve conda
Jan 3, 2026
3.0
The restaurant was uncomfortably cold, my phone thermometer read 65 degrees, which is ridiculously low for a dining spot. By the time we left, the winter air outside actually felt warmer. Everything else was excellent, but there's truly NO EXCUSE for keeping it that FRIGID! Even if the main heating system is down, they could easily bring in space heaters to make it bearable.
JJ
Jeff
Dec 21, 2025
4.0
It had been years since we have been to Carrabba's. So, we wanted to go back.
Soup:
Mama Mandola's Sicilian Chicken Soup
Main:
Carrabba's Italian Classics Trio (Fettuccine Alfredo, Chicken Parm, and Lasagna)
I was indecisive, so I got the trio. The meal was okay. Everything overall just seemed a bit salty to me. The chicken parm was also a bit dry and chewy. I wasn't upset with the experience. I knew it being a chain that it wasn't going to knock my socks off. 😂 We wanted to have an decent family dinner out close to home, and that is what we got. The service was amazing! All of the service staff made sure we never ran out of anything. We almost felt spoiled.
Frequently Asked Questions About Carrabba's Italian Grill
What types of dining services does Carrabba's Italian Grill in Apex, NC offer?
Carrabba's Italian Grill offers dine-in, carryout, delivery, and catering services.
What are the operating hours of Carrabba's Italian Grill?
They are open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Carrabba's Italian Grill have a happy hour? If so, when is it?
Yes, happy hour is daily from 4:00 PM to 6:00 PM.
Can I place an order online for pickup or delivery at Carrabba's Italian Grill?
Yes, you can order online for in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery via their website.
Does Carrabba's Italian Grill offer options for vegetarians and gluten-free diners?
Yes, they serve vegetarian and gluten-free options.
Is Carrabba's Italian Grill family-friendly and accessible?
Yes, it welcomes families and children, has a children's menu, high chairs, wheelchair accessible entrance, parking, seating, and restroom, as well as a braille menu.
What nearby healthcare facilities are close to Carrabba's Italian Grill for customers who may want to visit before or after dining?
Nearby healthcare facilities include Access Healthcare, Carolina Vein Institute, Apex Foot & Ankle Center, Del Bianco Prosthetics and Orthotics, Excel Physical Therapy, and Bass & Watson Family Dental.
Are there nearby entertainment options near Carrabba's Italian Grill in Apex?
Yes, customers can visit DEFY Apex, a trampoline park and fair, or Sky Zone Trampoline Park for active entertainment.
Where can I find nearby services like banking or retail when visiting Carrabba's Italian Grill?
Nearby services include Chase Bank, Sprint Store, T-Mobile, OfficeMax stores, and hhgregg appliance store.
Does Carrabba's Italian Grill have a bar and serve alcoholic beverages?
Yes, it has a bar onsite and serves alcohol, including beer, wine, and cocktails.