Service Quality
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews mentioned food being served cold, old, or improperly prepared, with several customers expressing disappointment.
Staff Attitude
Mixed feedback on staff behavior; some praised individual employees for excellent service, while others reported rude or unprofessional attitudes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and poor maintenance of the premises.
Consistency
The overall experience varied significantly, with some customers enjoying their meals while others had consistently negative experiences.