Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Many reviews highlighted unsanitary conditions in the restaurant and restrooms, with reports of dirty tables and lack of supplies.
Food Quality
Customers frequently complained about cold food, incorrect orders, and overall dissatisfaction with the quality of the meals.
Positive Staff Interactions
Some customers praised specific employees for their friendly service, particularly mentioning Vicki for her positive attitude.
DD
Deborah DeLong
2 days ago
1.0
Food took forever was not good overcooked. People came in after me got food before me. Very very rude workers will not be back to this location. This has happened 2 weeks in a row
LR
Lea Rogers
5 days ago
1.0
Got in drive thru at 10:15 Placed order on mobile app at 10:18 for a steak biscuit with cheese hash brown and small coke. Continued waiting in drive thru. Got to speaker to be told breakfast is over but they maybe can make it. Get to pay window. Get handed receipt for entire meal paid for in app. Get to food window to be told we don't have any hash browns would you like fries. I said I'd like my order she says all we have you for is a hash brown. I show my recipe and get told to cancel in app. App won't let me cancel because restaurant has started order. My order was 8.11 and I got handed I dollars and the window closed in my face. So not only did I not get my order but I didn't get a full refund either. Chik fil a breakfast for the win. And from now on.
LL
Laura
Feb 20, 2026
5.0
McDonalds is an institution a rite of passage. It will always have certain markers they have to meet that were ingrained from the time of our very first visit as a kid.
The staff at this branch in Albemarle on 24/27 have always been pleasant, talkative and showed concern that my order was right.
SH
Steven Hutchinson
Feb 14, 2026
4.0
Drive thru quick and accurate.
Fish filet example of shrinkflation but tasted great.
MA
Minnie Aleese
Jan 26, 2026
5.0
Shout Out To Zanna ! Its been snowing all weekend so everything was packed & I needed coffee BAD ! I walk in , Zanna greets me & ask me what I need, I tell her coffee & she literally matched my energy😂😂😂I love loud & outgoing people so Zanna definitely made my morning! Keep being you girl fr! 💕