McDonald's

3.3
1430 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 E Main St, Albemarle, NC
28001, United States

Hours

Reviews

3.3
1,430 reviews
5 stars
442
4 stars
297
3 stars
272
2 stars
126
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many expressing frustration over incorrect orders and poor customer service.

Food Quality

Many reviews highlighted issues with cold, poorly prepared food, and missing items, leading to dissatisfaction with the overall dining experience.

Cleanliness

Customers frequently noted dirty restrooms and unkempt dining areas, contributing to a negative perception of the establishment.

Positive Staff Interactions

Despite the overall negative feedback, some customers praised individual employees for their excellent service, particularly highlighting a staff member named Vicki.
  • GG
    Gloria Gore
    Jan 3, 2026
    5.0
    Great customer service and the food was hot and fresh.
  • LG
    Lakendra Grabill
    Jan 3, 2026
    4.0
    Was just McDonald's and they had everything
  • NW
    Nicole Weaver
    Dec 30, 2025
    3.0
    They got our total wrong then got the order wrong
  • LM
    Lane Miller
    Dec 23, 2025
    1.0
    Well when we came in they sighed because I guess us being there was so awful. We were missing half the food had to wait 5 minutes for the woman to get the wrong sized tea, waited another 2 for the right size but hey we got a free 20 piece nugget because they dont apparently know how to read here. Awful
  • KO
    Kanika Olds
    Dec 11, 2025
    1.0
    Today is December 11th 2025. I placed a mobile order for a quarter pounder with cheese meal and use my points for free filet of fish sandwich. When I went through the drive-thru I was informed that they didn't have any chocolate shake that it could be substituted for a frappe. So I was fine with that, when I went to the pickup window the employee handed me a small mocha frappe. I've been immediately told him that it should have been a large since a large milkshake was being substituted and the milkshake cost more than the frappe . He appear frustrated which I can understand, I wasn't trying to be difficult but I'm going to get what I paid for . So I get home and take the food out the bag, an OMG. All the food was cold, the fish fillet sandwich look like it was microwaved, it was a dark brown color in soggy as hell, the quarter pounder with cheese look like it was made hours ago was cold and just poorly made. Who I haven't been to this McDonald's in a while and I assure you I won't be going back

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Albemarle, NC?

McDonald's in Albemarle is open from 5:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Sunday through Wednesday, and until 1:00 AM Thursday through Saturday.