Customers frequently reported poor service, including long wait times, unresponsive staff, and rude interactions.
Cleanliness
Multiple reviews highlighted unsanitary conditions, with dirty tables and floors being a common complaint.
Product Availability
Many customers expressed frustration over the unavailability of ice cream and other menu items, often citing broken machines.
Staff Performance
While some staff were praised for their hard work, many reviews indicated a lack of training and management oversight, leading to inconsistent service quality.
Food Quality
The quality of food, particularly ice cream, was often criticized, with reports of melted products and poor preparation.
CG
Caleb Garmon
Nov 25, 2025
1.0
They send out coupons for cheeseburgers but this location nor any around makes cheeburgers. Also had to wait 30 mins just to get to the front counter.
JS
jerry scott
Nov 18, 2025
5.0
Love this place! I'd stop by everyday if I could.
JR
Jessica Mullins Rhyne
Oct 27, 2025
1.0
First and last visit yesterday. Filthy dirty. Each table was sticky dirty and obviously not wiped clean all from yesterday’s customers since I was there early. Eww.
Walked next door to buy item at connected convenience store and selected my item went to the counter and there is no one working. Looked around… nobody. I left
DA
David Alexander
Oct 8, 2025
5.0
A little slow but thats ok. Its ice cream!!
CP
Connie Pike
Sep 13, 2025
1.0
Wow. One little girl working by herself. No manager. A guy was there about 5 mins and said he felt like he was going to pass out and just left and went home
WHERE IS THE MANAGER??????
8 cars in the drive thur. 4 families waiting inside.
Hats off to the one little girl that worked so hard.
I blame the manager or Lack of a manager.
Last time we were in this same dairy queen the manager was sitting talking to friends and let one employee do all the work.
Again, lack of management