Customers frequently reported long wait times, poor customer service, and lack of staff management, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Product Availability
Many customers expressed disappointment over the unavailability of ice cream and other menu items, with repeated mentions of broken machines.
Mixed Food Quality
While some customers enjoyed specific items like blizzards and shakes, others reported poor quality and incorrect orders.
Staff Attitude
Several reviews noted unfriendly or rude behavior from staff, impacting overall customer satisfaction.
MT
Michael Tucker
4 days ago
3.0
Rude and really can't get your order right. Tried 3 different times and all three I was very disappointed. Worth driving to DQ in Locust if wanting a Blizzard
RB
RJ Barbee
Feb 17, 2026
4.0
Desserts are always great. Staff gets everything right every time, but occasionally they aren't personable and do not speak. Other than that it's a great place to take the kids!
CG
Caleb Garmon
Nov 25, 2025
1.0
They send out coupons for cheeseburgers but this location nor any around makes cheeburgers. Also had to wait 30 mins just to get to the front counter.
JS
jerry scott
Nov 18, 2025
5.0
Love this place! I'd stop by everyday if I could.
JR
Jessica Mullins Rhyne
Oct 27, 2025
1.0
First and last visit yesterday. Filthy dirty. Each table was sticky dirty and obviously not wiped clean all from yesterday’s customers since I was there early. Eww.
Walked next door to buy item at connected convenience store and selected my item went to the counter and there is no one working. Looked around… nobody. I left