Bojangles

3.6
489 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
818 Hwy. 24-27, Albemarle, NC
28001, United States

Hours

Reviews

3.6
489 reviews
5 stars
206
4 stars
101
3 stars
60
2 stars
33
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitudes and service.

Food Quality

Numerous reviews mentioned issues with food quality, including cold, overcooked, or improperly prepared items.

Order Accuracy

A significant number of customers experienced order mix-ups and inaccuracies, leading to dissatisfaction.

Cleanliness

The cleanliness of the restaurant, particularly the restrooms, was frequently criticized, with some noting the need for repairs.

Speed of Service

Customers often complained about slow service, with long wait times both in the drive-thru and inside the restaurant.
  • AD
    Austen Dover
    Dec 27, 2025
    3.0
    They got wireback clanker AI taking orders at the drive-thru.
  • AG
    Alix Giddens
    Dec 23, 2025
    1.0
    Bad customer service. I came 1.5hrs before closing and the girl who took our order made it very clear that she was not happy we were here, even when I cracked a joke. Rolled eyes. She was trying to put the chairs up when we walked in as of they were closed.. then messed up our order so we had to re-order to get the right stuff. Our food was cold when we got it. Tenders and rice. Only thing warm was the biscuits.
  • HI
    Hayley I
    Dec 17, 2025
    2.0
    Workers need to work on their attitude and maybe a class in customer service skills would be helpful. Update: they apparently don’t know the difference between supremes and regular chicken. Crazy to think if you spend $60 on food they wouldn’t get it right. Nope, they only gave us half of what we ordered. They need to all be let go and hire better people. If you hate your job THAT BAD, there’s the door!
  • SC
    Susana Crisanto
    Dec 13, 2025
    1.0
    I order a 9pc Bo bites combo. The Bo bites were hard and didn’t even have much chicken in them, they were mostly breading. They were dry and been sitting for awhile. One wasn’t even cook all the way And the cashier was rude. Definitely wouldn’t recommend this Bojangles I rather make the drive to Richfield or Norwood.
  • MB
    Ms Beauty
    Nov 14, 2025
    1.0
    Visiting from ATL ga and the first bojangles i ever went to and the employees had terrible service and the chicken was dryed out never again

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in service at Bojangles?

Bojangles offers dine-in service every day from 5:00 AM to 10:00 PM.

Can I order food from Bojangles using a mobile app?

Yes, you can order food using the Bojangles app available on both Apple App Store and Google Play Store.