Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
While many customers noted the restaurant's cleanliness and high sanitation score, some reported issues with dirty tables and condiment stations.
Food Quality
Feedback on food quality was mixed; some enjoyed hot and fresh meals, while others received cold or improperly cooked items.
Customer Service
Customer service experiences varied, with some praising friendly staff and quick service, while others reported rude interactions and unresolved complaints.
Pricing
Several customers expressed concerns about high prices and perceived value for money.
BS
Brittany S
Nov 15, 2025
3.0
Stopped in today for lunch. They have a sanitation score of 100%, but your shoes stick to the floor. The condiment station was a mess. Sauces everywhere - It would be easy for them to just take a washcloth and get that up real quick. The place was not very busy. I had to also wipe the table. My chicken sandwich was very crispy, but they served my toddler very cold mac & cheese. She would not eat it. Makes me wonder if food temperatures are being kept at safe heating levels. What’s weird is the outside of the macaroni and cheese was warm but the center was cold like it just came out of the fridge and was put in the microwave.
LW
Lee Wright
Nov 5, 2025
1.0
We placed a drive through order. We got a burger that was pink inside. We have gotten burgers there before with a little pink, but this was more pink than before. We also got 3 large orders of curly fries. They were hard and dry like they had been under a heat lamp too long. The 2 roast beef sandwiches were great. I called from home to talk to the manager. Jeanette said that their burgers were supposed to be pink inside. I told her that we had ordered burgers there before that didn’t have that much pink. She argued with me and refused to give me a refund. She said the curly fries were just cooked. I said if they were, they are overcooked. She agreed to give me a refund for the curly fries but not the burger. I wasn’t driving all the way back to the store just for that. Very dissatisfied! Never again!
DM
Davis Mueller
Oct 9, 2025
5.0
Clean. Food was good
CG
Cheyenne Gallimore
Oct 5, 2025
1.0
I just wanted to enjoy a meal i paid for. Dont go to Arby’s in Albemarle. This is truly so disappointing. Negative stars.
AA
Alec
Oct 5, 2025
5.0
Food was made quickly and correctly. Can't ask for much more. Went through the drive though but it appeared clean.