Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely slow service, often waiting 20-30 minutes or longer for their orders.
Customer Service
Feedback highlighted rude and unhelpful staff interactions, with several customers expressing dissatisfaction with the attitude of employees.
Food Quality
While some customers praised the freshness of the food, many reported receiving cold or incorrect orders, leading to disappointment.
Operational Issues
Frequent complaints about the restaurant being closed during posted hours and issues with payment methods, including cash-only policies.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
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Chase Neal
Dec 14, 2025
1.0
Slowest fast food spot in Southern Pines. Expect it to be at minimum a 30 minute process.
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H&R Farms
Dec 14, 2025
1.0
Slow service , rude employees
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Derrick Shipman
Dec 1, 2025
1.0
Every morning that I have went the lobby is closed. The staff has no sense of urgency. Slow pace. Dinning hours start at 6:30 am feom what their sign say
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s h
Nov 29, 2025
3.0
Went thru the drive thru here for the first time to get the kids the 67 cent frosty special. Upon greeting the person at the window, I said, I bet they made a lot of frosty today...with a disregarded response of, 'I just got here so I wouldn't know.' And made no eye contact, just kept about her business of filling orders. I found it just rude. Is it just me, but I find a welcome and simple friendliness goes a long way and would make me want to return. This was just an ok purchase this day as the smaller sized frosty at 67 cents made it a more affordable treat coming thru here with 5 kids.
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Robert Williams (Lanfear)
Nov 7, 2025
1.0
It is after 9am and the place is still closed, all doors locked, according to signs on those locked doors they are supposed to be open at 6:30am, I run into this problem here almost every day, why is it so hard to open on time?