McDonald's

3.4
947 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
160 Main Street, SUSSEX, NB
E4E 3E2, Canada

Hours

Reviews

3.4
947 reviews
5 stars
272
4 stars
252
3 stars
169
2 stars
95
1 star
159

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru and during busy hours.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, particularly management, which negatively impacted their experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.

Cleanliness

There were complaints about cleanliness, including dirty tables and unsanitary conditions in the dining area.
  • JP
    Jay patel Patel
    Jan 3, 2026
    1.0
    as i order 2 mc veggie burger, i got 1 mc veggie and another i got is chicken burger with bacon on it. i don't prefer to visit again. and they pull-up my car for wait on mc veggie burger, then also they gave wrong order
  • JW
    Joan West
    Dec 18, 2025
    2.0
    Now I remember why I haven't had the chicken nuggets in years. It was late. I just had surgery and I was starving so I told my husband to just grab nuggets from McDonald's. I usually only get them from Wendy's (for one they're half the price) and they taste like real chicken. Not mystery meat. The fries left a greasy film on the roof of my mouth and the apple pie was way to sweet. For what its worth, historically, I usually love the first food I have after surgery even if its not that great. This was just really bad. People don't feed these to your kids. On a positive note, I do like their coffee.
  • JA
    John Arends
    Nov 28, 2025
    2.0
    Food is average. Staff are slow to come to the counter. Fries are often cold. No free refills on drinks which is sad, because everyone else does this. Touch screen rarely has receipt paper.
  • EM
    E. MacDonald
    Sep 6, 2025
    2.0
    Service and food was good. The tables, seats, window ledges were dirty. Spider web from vent to wall in dining room. This wouldn't take much to improve.
  • TC
    Tess Cunningham
    Sep 3, 2025
    1.0
    One of the workers (I believe the manager) been there for around 20 years,yells at her employees and it's honestly disgusting behavior.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Sussex?

McDonald's in Sussex is open every day from 5:00 AM to 10:00 PM for in-store dining.

Is McDonald's Sussex open for breakfast, lunch, and dinner?

Yes, McDonald's Sussex serves breakfast, lunch, and dinner daily.