Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru and during busy hours.
Staff Attitude
Several customers experienced rude or dismissive behavior from staff, particularly management, which negatively impacted their experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
There were complaints about cleanliness, including dirty tables and unsanitary conditions in the dining area.
JP
Jay patel Patel
Jan 3, 2026
1.0
as i order 2 mc veggie burger, i got 1 mc veggie and another i got is chicken burger with bacon on it. i don't prefer to visit again. and they pull-up my car for wait on mc veggie burger, then also they gave wrong order
JW
Joan West
Dec 18, 2025
2.0
Now I remember why I haven't had the chicken nuggets in years. It was late. I just had surgery and I was starving so I told my husband to just grab nuggets from McDonald's. I usually only get them from Wendy's (for one they're half the price) and they taste like real chicken. Not mystery meat. The fries left a greasy film on the roof of my mouth and the apple pie was way to sweet. For what its worth, historically, I usually love the first food I have after surgery even if its not that great. This was just really bad. People don't feed these to your kids. On a positive note, I do like their coffee.
JA
John Arends
Nov 28, 2025
2.0
Food is average. Staff are slow to come to the counter. Fries are often cold. No free refills on drinks which is sad, because everyone else does this. Touch screen rarely has receipt paper.
EM
E. MacDonald
Sep 6, 2025
2.0
Service and food was good. The tables, seats, window ledges were dirty. Spider web from vent to wall in dining room. This wouldn't take much to improve.
TC
Tess Cunningham
Sep 3, 2025
1.0
One of the workers (I believe the manager) been there for around 20 years,yells at her employees and it's honestly disgusting behavior.
What are the regular opening hours for McDonald's in Sussex?
McDonald's in Sussex is open every day from 5:00 AM to 10:00 PM for in-store dining.
Is McDonald's Sussex open for breakfast, lunch, and dinner?
Yes, McDonald's Sussex serves breakfast, lunch, and dinner daily.
Does McDonald's Sussex offer delivery services?
McDonald's Sussex does not currently offer delivery services.
Can I order food via drive-through at McDonald's Sussex?
Yes, McDonald's Sussex has a drive-through open 24/7 every day for your convenience.
What payment options are accepted at McDonald's Sussex?
McDonald's Sussex accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Is there a mobile app to order or find McDonald's Sussex?
Yes, you can use the My McD’s App available on both Android and iOS to order and find McDonald's Sussex.
What is the attire recommended when visiting McDonald's Sussex?
The recommended attire for visiting McDonald's Sussex is casual wear.
Are children and families welcome at McDonald's Sussex?
Yes, McDonald's Sussex welcomes children and families and also offers a children's menu.
What nearby fast food options are available around McDonald's Sussex?
Near McDonald's Sussex, you can find KFC, Burger King, and Tim Hortons for additional fast food and coffee options.
What local amenities are close to McDonald's Sussex that customers might visit?
Customers visiting McDonald's Sussex may also find nearby places such as Pet Valu for pet supplies, Sussex Health Centre for medical needs, and Walmart Canada for shopping.