McDonald's

3.4
941 reviews
Drive-Thru Curbside

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
160 Main Street, SUSSEX, NB
E4E 3E2, Canada

Hours

Reviews

3.4
941 reviews
5 stars
269
4 stars
252
3 stars
169
2 stars
93
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items.

Cleanliness

Several customers noted dirty tables and unsanitary conditions in the dining area.

Food Quality

Mixed feedback on food quality, with some customers receiving cold or poorly prepared items.

Staff Friendliness

While some praised friendly staff, others reported negative interactions with management.
  • EM
    E. MacDonald
    Sep 6, 2025
    2.0
    Service and food was good. The tables, seats, window ledges were dirty. Spider web from vent to wall in dining room. This wouldn't take much to improve.
  • TC
    Tess Cunningham
    Sep 3, 2025
    1.0
    One of the workers (I believe the manager) been there for around 20 years,yells at her employees and it's honestly disgusting behavior.
  • BH
    Brooklyn Hachey
    Aug 28, 2025
    1.0
    waited 20 minutes for 2 cookies.
  • SR
    Shawn Rickett
    Aug 20, 2025
    5.0
    One of the better McDonalds locations. Not a fan of the codes for the bathroom doors but I get it.
  • JM
    Jayden McAllister
    Aug 13, 2025
    2.0
    Usually everything goes smoothly every morning I get the same item without fail. Today they accidentally charged me double my order which I tried to explain to the lady at the window. Instead of just saying okay she immediately went to giving attitude and blaming it on me. Then when she called the manager she said to my face “can you come over here this guy is mad for no reason” Mad for no reason?? I was charged double, and I wasn’t even mad I just wanted it fixed. The manager also tried to blame me at first then blamed the “system” but in the end I got my money back so I suppose other than the attitude from the young lady at the cash it did get fixed.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Sussex?

McDonald's in Sussex is open every day from 5:00 AM to 10:00 PM for in-store dining.

Is McDonald's Sussex open for breakfast, lunch, and dinner?

Yes, McDonald's Sussex serves breakfast, lunch, and dinner daily.