Many customers reported issues with food quality, including cold, greasy, and undercooked items, while a few praised the freshness and taste.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders, both in-store and drive-thru.
Staff Attitude
Feedback on staff varied, with some praising friendly and accommodating employees, while others reported rude behavior and poor customer service.
Cleanliness
Several reviews highlighted concerns about cleanliness, with reports of dirty tables and unsanitary conditions in the restaurant.
FF
Fisher Family
Feb 9, 2026
3.0
Men's room is gross, first off.
Like an umbre of filth from the floor to the ceiling on the walls, it's desperately overdue for a deep clean!
No diet or zero sugar cola in a 2l size, and the nice lady at the counter got severe attitude when she asked the back of house about it.
Food was great, good choice of bird in the bucket.
Nailed it on that end.
Restaurant was empty, kind of surprised to see crumbs on a few tables.
HS
hany sayed
Feb 8, 2026
5.0
Good food
DC
Dianna Cole
Feb 4, 2026
1.0
If I could give a -10 I would .most disgusting meal ever...skin on chicken was so mushy it literally slid off the chicken when I picked it up and the fries were mushy and the gravy was very cold and the manager is a very rude woman ..customers are not right only her ..will never order from there again
JR
jamie r
Jan 6, 2026
1.0
New years eve was the last time I ate kfc and will never order from any of them ever again. It was gross. From the greasy, mushy, tiny excuse they call chicken to the cardboard like fries, the quality of their food is so substandard I would rather be hungry than consume this garbage again.
JS
Jenna Stewart
Dec 28, 2025
2.0
Stood at the counter for 11 minutes before anyone came to take our order. After being told they were out of lettuce and unable to offer any of the festive meals ( because they were sold out ) we managed to place our order....and wait an additional 45 minutes for our food. Fries were soggy, gravy was cold, and the chicken was not fully cooked....pink chicken is not OK no matter what your timer says.
KFC is located at #14 - 140 Main Street, Sussex, NB, E4E 3E6, Canada.
What are the operating hours for KFC on weekdays?
KFC is open from 10:00 AM to 12:00 AM (midnight) Monday through Friday.
Is KFC open on weekends?
Yes, KFC is open on Saturdays and Sundays from 10:00 AM to 12:00 AM (midnight).
What type of food does KFC offer at this location?
This KFC is a fast food restaurant specializing in chicken and offers meal delivery as well. It is also a Halal restaurant.
How can I contact KFC in Sussex?
You can reach KFC in Sussex by calling +1 506-433-5156.
Does KFC in Sussex have an online ordering website?
Yes, you can order online or find more information at https://www.kfc.ca/restaurants/14-140-main-street/E4E%203E6
Are there any pet-related stores near this KFC location?
Yes, Pet Valu and Sunshine Valley Veterinary Medical Centre are nearby, making it convenient to stop by with your pet before or after your meal.
What are some nearby fast food options besides KFC?
Nearby fast food restaurants include McDonald's, McDonald's Canada, Papa John's Pizza, Tim Hortons, and Burger King, offering a variety of dining choices in the area.
Are there financial services close to KFC?
Yes, financial services such as Citi Financial, easyfinancial Services, and Ascend are located nearby, which could be useful if you need to run errands before or after dining.
Is there a health center near KFC Sussex?
The Sussex Health Centre Switchboard is nearby, providing easy access to health and medical services in the vicinity of KFC.
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