Dairy Queen Grill & Chill

4.1
376 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
282 Main St Cru #3, Sussex, NB
E4E 1R6, Canada

Hours

Reviews

4.1
376 reviews
5 stars
176
4 stars
118
3 stars
44
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and desserts, while others complained about portion sizes and freshness.

Service Speed

Service speed is a common concern, with many customers reporting slow drive-thru and in-store service.

Staff Friendliness

Staff are frequently praised for being friendly and helpful, contributing positively to the customer experience.

Pricing Issues

Customers expressed dissatisfaction with high prices relative to portion sizes and quality, leading to perceptions of poor value.

Order Accuracy

There are multiple complaints about incorrect orders and issues with fulfilling special requests.
  • CC
    Christopher Baker (Cordinia)
    Oct 17, 2025
    3.0
    Maybe it's me but the quality of the meat for burgers seems to be down.
  • MW
    Melissa Wolf
    Sep 17, 2025
    5.0
    The chicken strips were caked in sauce! I was impressed, and very pleased with this as most locations in Alberta can be chincey on it. The server brought the order right to our table, and even gave plastic cutlery. Not much better than that!
  • MB
    Monty B
    Sep 7, 2025
    4.0
    Good place
  • LN
    LouiGuy Noel
    Aug 13, 2025
    4.0
    Good food. Quick service. Polite and courteous staff
  • KS
    Kailah Sichmann
    Jul 18, 2025
    1.0
    Expensive and bad portions. Lettuce is always rotten and the tomatoes are yellow. They screw up orders all the time and the staff is slow

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Sussex, NB offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more classic fast food options.

What are the operating hours of Dairy Queen Grill & Chill in Sussex?

The restaurant is open daily from 10:00 AM to 10:00 PM.