Mixed reviews on food quality; some customers enjoyed the burgers and desserts, while others complained about portion sizes and freshness.
Service Speed
Service speed is a common concern, with many customers reporting slow drive-thru and in-store service.
Staff Friendliness
Staff are frequently praised for being friendly and helpful, contributing positively to the customer experience.
Pricing Issues
Customers expressed dissatisfaction with high prices relative to portion sizes and quality, leading to perceptions of poor value.
Order Accuracy
There are multiple complaints about incorrect orders and issues with fulfilling special requests.
CC
Christopher Baker (Cordinia)
Oct 17, 2025
3.0
Maybe it's me but the quality of the meat for burgers seems to be down.
MW
Melissa Wolf
Sep 17, 2025
5.0
The chicken strips were caked in sauce! I was impressed, and very pleased with this as most locations in Alberta can be chincey on it.
The server brought the order right to our table, and even gave plastic cutlery. Not much better than that!
MB
Monty B
Sep 7, 2025
4.0
Good place
LN
LouiGuy Noel
Aug 13, 2025
4.0
Good food. Quick service. Polite and courteous staff
KS
Kailah Sichmann
Jul 18, 2025
1.0
Expensive and bad portions. Lettuce is always rotten and the tomatoes are yellow. They screw up orders all the time and the staff is slow
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Sussex, NB offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and more classic fast food options.
What are the operating hours of Dairy Queen Grill & Chill in Sussex?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill provide drive-thru and seating facilities?
Yes, they offer both a drive-thru service and seating for customers inside the restaurant.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides high chairs for young diners.
Can customers order food from Dairy Queen Grill & Chill online or via a mobile app?
Yes, customers can place orders online through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What accessibility features does Dairy Queen Grill & Chill Sussex have?
The restaurant is wheelchair accessible and has restrooms available for customers.
Where is Dairy Queen Grill & Chill located in Sussex, NB?
It is located at 282 Main St Cru #3, Sussex, NB, postal code E4E 1R6, Canada.
Which nearby places could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby attractions include the Earle & Marion Trouten Library, Sussex Civic Center, and Sussex Theater Company, perfect for combining a meal with some local culture or community events.
Are there any convenience stores or markets close to Dairy Queen Grill & Chill for additional shopping needs?
Yes, Dollarama and Pleasant Valley Market are nearby for discount goods and fresh market items.
How can I use nearby transit or gas stations to plan my visit to Dairy Queen Grill & Chill?
Gas stations like Ultramar and Irving Oil are close by, making it convenient for customers traveling by car to fuel up before or after their visit to Dairy Queen Grill & Chill.