Numerous customers reported issues with incorrect orders and missing items, particularly in the drive-thru.
Service Speed
Many reviews highlighted slow service times, especially during busy hours, with some customers waiting excessively long for their orders.
Staff Friendliness
While some customers praised the friendly and cheerful staff, others noted a lack of engagement and poor customer service.
Cleanliness
The restaurant was described as clean by some, but others reported unsanitary conditions, particularly in the restrooms.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others complained about stale or poorly prepared items.
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Aref Sayareh
4 days ago
1.0
11:30pm and it seems no one is working there. Is it not 24h?
LC
Lise Carroll
Nov 8, 2025
1.0
Says\nTwenty four hours but rarely is. They close.
Between 2 am and 2:40. When they are open. So if you work night shift don't expect to go there.
ME
Mitzi Estey
Oct 31, 2025
1.0
Drive through ordering a nightmare, order completely messed up missing items, big mac had mayonnaise not their signature sauce. An order that was clearly tagged no onions no pickles had onions on it. But gge but was tagged with a special order ofno onions no pickles. If you can not understand English or French well, both reading and speaking you have no business taking orders. Especially in the drive thru.
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Natalie Leblanc
Sep 19, 2025
1.0
I never got to McDonald’s specially the shediac, however I was finishing work and I was dead tired and needed food tonight September 19th , I ordered and when I got my order I politely ask for fresh fries since the ones she handed had obviously been out for a while, it was around midnight so I get it maybe she was tired too and felt it acceptable to give gross food… anyways I have my fries back and she asked me to pull up to the 3rd window and maybe a minute later she gets back and hands me a bag with fries, she had obviously taken my original fries and put them back in the oil to fry them some more and gave them back to me … I couldn’t believe she had done this and that this is a real life restaurant that has people working there that are fine service gross/bad food … lesson learned will definitely be the last time I go to McDonald’s… such a bad look on shediac :(
TT
Tiffany Thibodeau
Sep 12, 2025
1.0
Cherry on top of my amazing day today is McDonald's messed up my whole order (no surprise) 👍 I ordered a cheeseburger happy meal and a snack wrap gave me two snack wraps, a flat pop and only filled it halfway with no ice , also she forgot the snack wrap at first and I had to ask for it then she tried to charge me for it after I already paid. I was nice about it but now I’m like seriously? if you knew the day I had you’d understand. How can you not read a tag, But somehow are working on orders? This location sucks, clearly they have no idea what they are doing. Not the first time I’ve had a mistake here but the last time I’ll be back. If you want McDonald’s go elsewhere I’m serious it’s worth it!!