Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, there were complaints about stale or improperly prepared items, leading to dissatisfaction.
Staff Friendliness
Several reviews highlighted friendly and cheerful staff, although this was inconsistent across different visits.
Cleanliness
The restaurant was noted for being clean by some customers, but there were also reports of dirty restrooms and unsanitary conditions.
Operational Hours
Customers expressed frustration over inconsistent operating hours, with claims that the location was not open 24 hours as advertised.
NN
Nanny77
Dec 18, 2025
5.0
Very friendly and good food
NH
Nadia Hickey
Dec 6, 2025
1.0
waited 45mins just to be lied to by drivethru employee saying they had just arrived and that he was the only drive-thru staff when in reality I got told by a kitchen staff that he was at the washroom , for nearly 50 mins , after getting to the window I seen 3 employees in drive-thru. 10:50pm to 11:40pm. Honestly very disappointing to be lied over such a simple basic function.
(bacon ranch poutine and they completely left out the ranch) 0/10
not even utensils in the bag
AS
Aref Sayareh
Nov 20, 2025
1.0
11:30pm and it seems no one is working there. Is it not 24h?
LC
Lise Carroll
Nov 8, 2025
1.0
Says\nTwenty four hours but rarely is. They close.
Between 2 am and 2:40. When they are open. So if you work night shift don't expect to go there.
ME
Mitzi Estey
Oct 31, 2025
1.0
Drive through ordering a nightmare, order completely messed up missing items, big mac had mayonnaise not their signature sauce. An order that was clearly tagged no onions no pickles had onions on it. But gge but was tagged with a special order ofno onions no pickles. If you can not understand English or French well, both reading and speaking you have no business taking orders. Especially in the drive thru.