We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Multiple reviews highlighted serious cleanliness issues, including dirty dining areas and unsanitary food preparation practices.
Food Quality
While some customers enjoyed the food, many reported inconsistencies in quality, with complaints about blandness, oversaucing, and incorrect orders.
Service Issues
Numerous customers experienced poor service, including rude staff, long wait times, and unprofessional behavior.
Atmosphere
The restaurant's atmosphere was described as uninviting, with complaints about cold temperatures, broken equipment, and a lack of ambiance.
BA
Betty Ann
Sep 15, 2022
1.0
I just ordered four meals, to go, from the Westmoreland location and am extremely dissatisfied with the food and service. This was a special occasion and this experience soured the event.
My food was made incorrectly according to your menu and my previous experiences. I attempted to call to have this corrected but because it was close to closing (30 minutes before) my first two calls were not answered-- they went to your voicemail box which is full... I attempted calling two more time (four calls in total) and was hung up on the third and fourth time.
My spouse, who made the order and picked up the food, went back to asked for a refund or some compensation and the employees not only called him a liar (regarding my meal being made incorrectly and me being hung up on) they refused to acknowledge their mistake and told him that they will not do anything for us and that they were closed (according to your hours he wasn't there after closing).
This type of service is unacceptable. This experience could have gone a completely different way but because of the poor service, out right dismissal/ denial of their mistakes and the refusal to correct it, I will no longer be returning and will be advising other to avoid ordering here as well.
Frequently Asked Questions About Thai Express Restaurant Saint John
What type of cuisine does Thai Express Restaurant Saint John specialize in?
Thai Express Restaurant Saint John specializes in authentic Thai cuisine cooked with fresh ingredients and traditional flavors.
What are the opening hours for Thai Express Restaurant Saint John?
The restaurant is open daily from 11:00 AM to 8:00 PM.
Where is Thai Express Restaurant Saint John located?
It is located at 533 Westmorland Rd, Saint John, NB, E2J 2G5, Canada.
What payment options are accepted at Thai Express Restaurant Saint John?
The restaurant accepts cash and contactless payment methods.
Does Thai Express offer any special menu items or promotions?
Yes, they have a Discovery Menu featuring a different dish each day at a special price.
How can customers contact Thai Express Restaurant Saint John?
You can reach them by phone at +1 506-634-7979.
Where can I find Thai Express Restaurant Saint John on social media?
They are on LinkedIn, TikTok (@thai_express), YouTube, Facebook, Instagram (@thai_express), and Twitter (@thaiexpress).
Are there any nearby entertainment options after dining at Thai Express Restaurant Saint John?
Yes, you can visit nearby Cineplex Cinemas Saint John or Empire Theatres Ltd for movies and entertainment.
What financial services are conveniently located near Thai Express Restaurant Saint John?
Nearby financial service options include Western Union, Scotiabank, BMO Bank of Montreal, and Citi Financial for loans and banking needs.
Are there other dining options close to Thai Express Restaurant Saint John?
Yes, nearby restaurants include HubBurritos, Freak Shake & Palettas SJ, Turkish Big Bite Restaurant, Little Caesars Pizza, Taco Bell Canada, KFC, Harvey's, and Mary Brown's Chicken.