Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Saint John Subway® Restaurant at 147 Lansdowne Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
313 reviews
5 stars
136
4 stars
81
3 stars
46
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor and rude service, with instances of staff being dismissive or unhelpful.
Food Quality
There are frequent complaints about the inconsistency in food quality, including issues with portion sizes and freshness.
Order Accuracy
Numerous reviews mention incorrect orders and issues with the app and drive-thru service, leading to customer frustration.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and a generally unkempt environment.
Staff Training
Several reviews indicate a need for better staff training, particularly regarding menu knowledge and customer interaction.
- MTMargaret ThatcherDec 23, 20251.0This location has an ongoing, chronic customer service problem. On my most recent visit, I entered the store at 9:58 PM, before the posted 10:00 PM closing time. The doors were unlocked, yet I was immediately met with hostility and lectured about being “closed” and told I should leave and use the drive-through instead. If customers are not welcome, the doors should be locked — not left open while staff shame people for walking in. Unfortunately, this is not an isolated incident. On previous visits, I have been lectured about how many vegetables are “allowed” on a sub, treated as though I’m inconveniencing staff simply by ordering, and spoken to in a way that is completely unprofessional. More concerning, on a prior visit I encountered a sharp piece of bone in a chicken sub, which caused an injury to my gum. This is a food safety issue, not a preference issue, and it was never properly addressed. In addition to in-store problems, the Subway app and gift card system have repeatedly failed, leaving money tied up and unusable, while staff deflect responsibility instead of offering solutions. Overall, this location appears poorly managed, tolerant of early shutdown behavior, and dismissive of legitimate customer concerns. Until management addresses staff conduct, food safety, and basic service standards, I strongly recommend avoiding this Subway.
- ELEden LlegoNov 10, 20255.0Delicious as always!
- DGDana GaultonOct 31, 20251.0Apparently the toppings come off of their pay cheques, we were only allowed 6 pickles and 6 black olives on a foot long cold cut sub. I cannot even believe they still have business after this "new change".. so pathetic. Won't be back!
- TCTerrence CollierOct 28, 20254.0Service was friendly and fast. They took our large order with less than 24 hrs notice.
- ICI COct 21, 20251.0Odd policy where you can only get a protein bowl with "recommended" toppings. Then when I got home the rice was uncooked... Bad ownership?
Frequently Asked Questions About Subway
What types of sandwiches and meals does Subway Lansdowne Plaza offer?
Subway Lansdowne Plaza offers a variety of Footlongs, 6” sandwiches, wraps, salads, and cookies made with fresh cut veggies, toppings, protein choices, and fresh-baked bread.
What are the hours of operation for Subway at 147 Lansdowne Ave?
Subway is open Monday to Friday from 7:00 AM to midnight, and Saturday and Sunday from 9:00 AM to midnight.
Does Subway Lansdowne Plaza offer catering services?
Yes, Subway Lansdowne Plaza provides catering services to meet your event needs.
What pickup and delivery options are available at this Subway location?
Subway Lansdowne Plaza offers quick and easy ordering via app or online, convenient delivery, in-restaurant dining, and curbside pickup.
Which payment methods are accepted at Subway Lansdowne Plaza?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Is there a drive-through service available at Subway Lansdowne Plaza?
Yes, this Subway location has a drive-through service for your convenience.
What meals are served at Subway Lansdowne Plaza throughout the day?
Subway serves breakfast, lunch, and dinner.
How can I find the Subway Lansdowne Plaza menu online?
The menu is available online at https://subway.com/en-ca/restaurant/22347-0/menu with detailed options and nutrition information.
What nearby places of interest can I visit before or after dining at Subway Lansdowne Plaza?
Nearby you can visit Pink Icing, a bakery and cupcake shop, or explore Cell Phone Solutions for electronics and mobile phone services.
Are there local financial services near Subway Lansdowne Plaza?
Yes, RBC Royal Bank branches are located nearby for your banking and financial advising needs.