McDonald's

3.4
949 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
635 Fairville Blvd, SAINT JOHN, NB
E2M 3W2, Canada

Hours

Reviews

3.4
949 reviews
5 stars
291
4 stars
224
3 stars
184
2 stars
93
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and disorganized service, leading to frustration and dissatisfaction.

Cleanliness

Many reviews highlighted poor cleanliness in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.

Food Quality

Customers frequently mentioned cold food, incorrect orders, and overall dissatisfaction with the quality of the meals served.

Staff Attitude

While some reviews praised friendly staff, many others noted rude or indifferent attitudes from employees, contributing to a negative experience.
  • GL
    Gavin London
    Dec 24, 2025
    1.0
    Been waiting in the drive-thru for half an hour and only 1 car was ahead of us and our order was wrong so we gotta wait again.
  • LL
    Lord Stanley (Lifepilot)
    Dec 23, 2025
    1.0
    Hands down the worst McDonald’s experience of my life – Fairville location is an absolute nightmare. Went in for a simple breakfast on a weekday morning and ordered a Bacon ‘N Egg McMuffin. Waited OVER AN HOUR for one sandwich. The place wasn’t even understaffed – there were tons of employees buzzing around, literally tripping over each other behind the counter, but nobody seemed to have any clue what they were doing. Total chaos, zero coordination, like they’d never been trained at all. The lobby was packed with frustrated customers, drive-thru line was insane, and everyone was getting more and more upset. When my food finally came out, I asked for an espresso – “Machine’s down.” No apology, no alternative, just blank stares from the staff. Orders coming out wrong everywhere, people complaining loudly, and the employees looked completely lost and indifferent. Poorly managed doesn’t even begin to cover it. Avoid this location at all costs – go anywhere else. I’ll never come back here. Terrible from start to finish.
  • BH
    Brody Hamm
    Dec 19, 2025
    1.0
    I got a grilled cheese and it was harder than a brick
  • SS
    Spencer Standring
    Dec 18, 2025
    1.0
    Waited 15 minutes for food that was cold because the staff appeared to have no idea what they were doing. No apology either just appeared to be annoyed when I asked for my food. Do not recommend this location.
  • EM
    Eric Maxwell
    Dec 11, 2025
    5.0
    The drive thru crew who was working December 11th at 9pm deserves a pat on the back. It’s service like this that will keep me rolling through those arches. I didn’t get a happy meal but I was pretty dang happy with the meal.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Fairville location?

McDonald's Fairville is open 24 hours a day, from Monday to Sunday.

During what hours is drive-through service available?

Drive-through service is available 24/7 every day of the week at this location.