McDonald's

3.5
1727 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
399 Main Street, Saint John, NB
E2K 1J3, Canada

Hours

Reviews

3.5
1,727 reviews
5 stars
564
4 stars
424
3 stars
330
2 stars
141
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted consistent problems with order accuracy, including missing items and incorrect food preparation.

Cleanliness

Some customers praised the cleanliness of the establishment, while others noted issues with cleanliness in dining and delivery areas.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or poorly prepared food.

Customer Experience

Overall customer experiences varied widely, with some expressing satisfaction and others feeling frustrated with the service and management.
  • BF
    Brice Forsythe
    2 days ago
    1.0
    Delivery orders are hardly ever right. If items are wrong or missing, McDonald's takes no responsibility. Multiple times I have been missing items or received wrong items. Only one time I received a credit for parts of the order missing, and that was through the delivery service. Call them and they say they have no way of knowing what products are available.
  • BW
    Brenden Wallace
    4 days ago
    1.0
    According to all known laws of aviation, there is no way a bee should be able to fly. Its wings are too small to get its fat little body off the ground. The bee, of course, flies anyway because bees don't care what humans think is impossible. Yellow, black. Yellow, black. Yellow, black. Yellow, black. Ooh, black and yellow! Let's shake it up a little. Barry! Breakfast is ready! Coming! Hang on a second. Hello? Barry? Adam? Can you believe this is happening? I can't. I'll pick you up. Looking sharp. Use the stairs, Your father paid good money for those. Sorry. I'm excited. Here's the graduate. We're very proud of you, son. A perfect report card, all B's. Very proud. Ma! I got a thing going here. You got lint on your fuzz. Ow! That's me! Wave to us! We'll be in row 118,000. Bye! Barry, I told you, stop flying in the house! Hey, Adam. Hey, Barry. Is that fuzz gel? A little. Special day, graduation. Never thought I'd make it. Three days grade school, three days high school. Those were awkward. Three days college. I'm glad I took a day and hitchhiked around The Hive. You did come back different. Hi, Barry. Artie, growing a mustache? Looks good. Hear about Frankie? Yeah. You going to the funeral? No, I'm not going. Everybody knows, sting someone, you die. Don't waste it on a squirrel. Such a hothead. I guess he could have just gotten out of the way. I love this incorporating an amusement park into our day. That's why we don't need vacations. Boy, quite a bit of pomp under the circumstances. Well, Adam, today we are men. We are! Bee-men. Amen! Hallelujah! (Ps your workers suck at clash)
  • TB
    Tony Bercowski
    Nov 14, 2025
    5.0
    Once we realized this McDonald's is only one floor, for customer use, we had no problem. Up to that point we thought it was a two story restaurant judging by outside photos on their website as well as at least one photo showing a children's play area. There is no children's play area. Typical McDonald's food and service. Everything went perfectly smooth. Food tasted appropriate, as always. Both my lovely wife Pat and I were completely satisfied with our meals, seating and interaction with employees. Bonus about this particular restaurant is that it is, currently, open 24 hours.
  • RM
    Ronald Meunier
    Nov 8, 2025
    1.0
    So sick of going to this location and asking for same thing all the time and not get what order . They do not care anymore about customer service all they are worried about Is DoorDash or whatever the other ones are?
  • NL
    Nigel Lane
    Nov 6, 2025
    4.0
    I don't eat here myself for health reasons. The place is conveniently located though and is nice inside. The staff were always friendly here when I used to visit establishments like these.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 399 Main Street, Saint John?

McDonald's is open 24 hours a day, 7 days a week, allowing you to visit any time that suits you.

Does this McDonald's location offer delivery services?

Yes, delivery service is available 24/7 at this McDonald's location.