Brand Certified
McDonald's
3.5(1748 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
399 Main Street, Saint John, NB
E2K 1J3, Canada
Certified by McDonald's • Mar 01, 2026
(506) 634-2708
Certified by McDonald's • Mar 01, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,748 reviews
5 stars
574
4 stars
427
3 stars
331
2 stars
144
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, particularly with delivery services.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Cleanliness
Some customers praised the cleanliness of the establishment, while others noted issues with the cleanliness of the delivery area.
Accessibility
The location was noted for being cramped and difficult to navigate, impacting the overall customer experience.
- R5ROBIN 5150Feb 15, 20262.0Every morning same order but never get what is ordered. Mighty Mcmuffins with no Mighty! Sometimes no eggs...sometimes no bacon. Don't have time to go in and complain, please learn National language.
- SHSpencer HardingFeb 7, 20262.0Didn’t understand how to do two separate order in the drive thru. Didnt get any Carmel in Caremark drinks
- MGMillie GravelineJan 10, 20261.0I wanted a mcgriddle. Not a mcmuffin.
- DJDavid JohnsonJan 2, 20265.0Super great experience. Everyone treated me and my family with kindness. We had smiles and great customer service. Thank you to this mcdonalds restaurant.
- JWJesse WrightJan 1, 20261.0The order that was delivered was completely incorrect, and it was because the bag was improperly labeled by the staff, not the fault of the DoorDash driver. The manager said there was nothing they could do, no refund or replacement. I asked for the DoorDash customer support number, so he put me on hold for five minutes and then came back to give me the wrong number (which I only found out after I called it.) If there was even a hint of interest in his voice, I might not be concerned, but it was a flat out "we already have your money so we don't care" attitude.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 399 Main Street, Saint John?
McDonald's is open 24 hours a day, 7 days a week, allowing you to visit any time that suits you.
Does this McDonald's location offer delivery services?
Yes, delivery service is available 24/7 at this McDonald's location.
Is there a drive-through option available at this McDonald's?
Yes, the drive-through is open 24 hours every day, making it convenient for quick orders anytime.
Can I order food online from this McDonald's?
Yes, you can order online via their website at https://www4.mcdonalds.ca/mcdeliverycanada/.
What payment methods does McDonald's at Main Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner options to satisfy your hunger throughout the day.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, it welcomes families and offers a children's menu, making it a great spot for all ages.
Which nearby hotel can I stay at if visiting McDonald's at 399 Main Street?
You can stay at the Holiday Inn Express & Suites Saint John Harbour Side, conveniently located nearby.
Are there any nearby medical facilities if I need health services when visiting McDonald's?
Yes, Saint John Medical Clinic and Saint John Vein Clinic are close by for any medical needs.
What entertainment options are near McDonald's at 399 Main Street?
Nearby you can visit the Pub Down Under for a lively pub experience or check out Under Par Golf and Academy for sports activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website