Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.5
1,740 reviews
5 stars
571
4 stars
426
3 stars
331
2 stars
141
1 star
271
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and unhelpful management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially with delivery services.
Food Quality
Mixed reviews on food quality, with some praising freshness while others noted cold or improperly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the establishment, while others pointed out issues with maintenance.
Accessibility
Concerns about cramped parking and difficulty navigating the drive-thru were mentioned by several customers.
- MGMillie Graveline2 days ago1.0I wanted a mcgriddle. Not a mcmuffin.
- DJDavid JohnsonJan 2, 20265.0Super great experience. Everyone treated me and my family with kindness. We had smiles and great customer service. Thank you to this mcdonalds restaurant.
- JWJesse WrightJan 1, 20261.0The order that was delivered was completely incorrect, and it was because the bag was improperly labeled by the staff, not the fault of the DoorDash driver. The manager said there was nothing they could do, no refund or replacement. I asked for the DoorDash customer support number, so he put me on hold for five minutes and then came back to give me the wrong number (which I only found out after I called it.) If there was even a hint of interest in his voice, I might not be concerned, but it was a flat out "we already have your money so we don't care" attitude.
- AJAjith JosephDec 31, 20255.0Over all good service.....
- BMBrandon MabeeDec 5, 20251.0Terrible location. Pretty much all of them are now in this area. Never gets the order right, wasting a bunch of people's time and money. Recommend all new management and staff. Or just completely shut down.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 399 Main Street, Saint John?
McDonald's is open 24 hours a day, 7 days a week, allowing you to visit any time that suits you.
Does this McDonald's location offer delivery services?
Yes, delivery service is available 24/7 at this McDonald's location.
Is there a drive-through option available at this McDonald's?
Yes, the drive-through is open 24 hours every day, making it convenient for quick orders anytime.
Can I order food online from this McDonald's?
Yes, you can order online via their website at https://www4.mcdonalds.ca/mcdeliverycanada/.
What payment methods does McDonald's at Main Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner options to satisfy your hunger throughout the day.
Is this McDonald's family-friendly and does it have a children's menu?
Yes, it welcomes families and offers a children's menu, making it a great spot for all ages.
Which nearby hotel can I stay at if visiting McDonald's at 399 Main Street?
You can stay at the Holiday Inn Express & Suites Saint John Harbour Side, conveniently located nearby.
Are there any nearby medical facilities if I need health services when visiting McDonald's?
Yes, Saint John Medical Clinic and Saint John Vein Clinic are close by for any medical needs.
What entertainment options are near McDonald's at 399 Main Street?
Nearby you can visit the Pub Down Under for a lively pub experience or check out Under Par Golf and Academy for sports activities.